Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge

The rooms are great in terms of having being spacious but the rooms are not uniform in that we booked two adjacent rooms and one was clearly more modern with newer features while the other one was old. The developments around the hotel disrupt the peace and tranquility of the place

1. We did not get the room we requested, they wanted to put us in a room in the next building, which we declined as it looked more like dormatory style, after some persuasion Dean at reception finally found us a room on the 2nd floor. 2. At night the aircon started leaking, got towels from reception to stop the passage from flooding. The next day after more persuasion, we were moved to a similar room few doors down. Furthermore, their systems were offline, they could not give us card keys, the cleaning lady had to open our room door for us, after much, much persuasion, we received a temporary card. Considering our huge inconvenience, management could have at least offerred an upgrade, which was not even proposed. All we got was sorry, there's nothing we can do. 3. We found it quite of the lady at housekeeping who does check-ups on whether we have and ironing&iron etc, she knocks once on the door and then opens it, not waiting for the people to answer, we found this behavious absolutely rude as one of us could be in the shower or changing. She did this twice. 4. Very noisy - people opening and closing doors has an impact on other room doors...the acoustics/insulation is very poor. This particular Protea Hotel does not keep up to the Protea name. We had a very dissatisfied disappointing stay.

Excellent, very comfortable beds, and easy safe walking distance to VA waterfront

Helpful staff and very convenient for V&A

2nd Rm room worked well for 3 adults.

Excellent

Excellent, clean friendly

Great property across the street from the Aquarium and 2-3 block walk to V&A Waterfront shopping/entertainment

The first room I was given smelled like cat wee. I asked to change rooms and the request was filled straight away. Staff at this hotel are helpful and accommodating. The room was large and well appointed, the only criticism is the same I encountered in other hotel rooms in South Africa, mouldy shower cubicals. The rooms could do with a deep clean, but other than that, this hotel is convenient in that it is walking distance to the V &A waterfront and good value for money. There’s a self serve fruit flavoured water fountain and coffee in the reception area which is welcome.

Great location for the V&A just a stroll down the steps at the back of the hotel. Car parking free. Very clean and spacious room. We had a double. Good room facilities, usb socket. Separate bath and shower. Late Check if available. Friendly knowledge and professional staff from all to included housekeeping, bar and reception. We did not eat at hotel as stayed for one night only but food did look good. Only downside not a lot of bar/ lounge space to relax as this is situated at the back of the restaurant.