SpringHill Suites Mishawaka-University Area

Few options. Oatmeal was a solid brick!

Dated everyrhing. Fitness equipment did not work. Empty wipe container that was not filled. Two towels left in the fitness room.

Location

The first time I was on the third floor and I absolutely loved the room and everything the staff was phenomenal

The second time I stayed was just the opposite I was in room 100 it had a strange odor the phone did not work it was smaller and the people around me were extremely loud

Lobby and staff very nice. Fair price. Bed was comfortable!

Shampoo, conditioner were empty. Breakfast was just average

Location

Filthy carpet,sink, and bathroom tub.TV wasn’t working.I spoke to the front desk and was told that it depends where my room located and WiFi normally don’t work.When we walked in room was warm.Other hotels we stayed at normally ready for guest with room comfortable temperature,but this one isn’t.

I booked this hotel for my daughter’s birthday weekend so we could have swimming even though her birthdays in the cold weather. It’s the only reason we booked this hotel. We got there at 3:40pm and the pool was closed. We wanted a refund once we found out but the receptionist told us since we booked 3rd party we have to call them for a refund. I called booking.com and after an hour wait I finally got help with customer service, they said they canceled the reservation and I would get refunded. I then told the receptionist I want to check out. I’m still waiting for my refund. I had to go to a different hotel so my daughter’s birthday wasn’t ruined .

No pool available

The staff were very nice, bed was very comfortable.

Hair in the shower and throughout room. The sink and toilet had cracks. The pool was closed. Disappointed that we paid a premium price for no pool and unclean.