Birch Hill Suites - Lakeland

thr staff

Didn’t really like anything at least the AC worked.

The property was run down walls were falling apart in the bedroom. There was plaster still drying on the walls. There was roaches and stained blankets.

details- room had multiple tiny flies, resembling fruit flies bad frayed spot on carpet- whole carpet needed replacing toilet was loose- had no calking. also tank loose bath fan grille was filthy- 5 minutes to clean with a broom good: plenty of hot water night clerk "Stephany" was very helpful for late check-in

No water, nasty rooms, looked like a crack motel

This place is DISGUSTING!!!!! The room I was put in made me feel like I was in a barn. There's No Curtains at the window No Hot Water the Remote had No batteries in it and on top of that The TV is Broken Room has Roaches on the floor on the ceiling... I told them about everything and they said, "well send Maintenance" I haven't seen Maintenance yet and it's been over an Hour it's 11:25pm!!!! I'm so pissed off I want my back or a Night somewhere else I'm here from Fla this is Ridiculous

The photo is totally different than reality. Quite dirty, one cockroach, and had a very run-down feeling.

Clerk was great at check in but room was filthy. Pubic hairs everywhere in bathroom and shower. TV did not work. I will never stay here again or recommend.

AVOID! Worst hotel I have ever been to. First room had used towels and sheets on the floor. Second room given had roaches crawling all over the room and bed. Will never again attend.