Primm Valley Resort & Casino

AC was amazing loud. Room was very dated. Resort fee was a waste

Staff was friendly. In general, the property is ok. Nothing to complain about.

There was hair strands in the bathroom. I walked what seemed like a mile to my room. They should have given me a map and told me how I should go out to the main road and DRIVE to Building C. This was after standing in the check-in line for what seemed like 40 minutes. There was a concert taking place in the area later that night, but they had only ONE reservation window open for us regular people. They had one window open for Platinum Players. First and last time staying here.

Ok

Ac tab was broken

More staff when having concerts. Better organization with the concert venue. No usher to help you find seating. The ice machine didn’t work. Not enough towels. No liner in ice bucket. The rooms were not clean good. Hair and dirty in the tubs. Carpet dirty

Stayed one night on a road trip being adventurous. Expensive drinks. Beds are rock hard. Not worth the price. Wouldn't recommend.

My initial response with registration was something to consider. I informed the clerk that I did not request a particular room and if she could correct that issue. The clerk then gave me a bunch of attitude stating that I chose that room when I told her. I know for a fact I didn't. So at time of check-in I am charged a resort fee for the gym and the swimming pool. Want to get down to the bottom floor where my room was. There was a sign that said the pool has been closed for the season. But I still have to pay a fee for a gym that I'm not going to use. This sounds like extortion to me. Walking to my room I noticed that the carpet was extremely filthy, thank God I had shoes on. When it got to the room the person upstairs could not stay still. After they did settle down then they turned up to music that seeped right through the floorboards. These are the same floorboards that were creeking every step they took. I did a Google search for when this casino was built. It's only 35 years old but it feels like it's 135 years old. In our room the items were dated to that 35-year-old mark and the wear and tear definitely showed. One of the doors was barely hanging on with one hinge and there was missing face plates on the electrical outlets. In the area of Nevada where this casino is located. One of them has already been closed down and the other one is only operational on weekends. It would better serve the world if they closed down everything and bulldoze this whole area.

Had to ask for a 2nd washrag and hand towel. I had to search the parking lot for a luggage cart. The night clerk was courteous and helpful but the day clerk was too busy watching something on her cell phone to even look up to answer my question about where to find a cart.

Carpet needs cleaning