Sonesta Simply Suites Nanuet

Location

Rooms were dated and in poor condition.

Absolutely nothing.

Everything pretty much the staff were never at the desk. You had to call them every time you had a question. The bathroom did not have a bath mat or shower curtain. The cabinets in the kitchen were damaged. One drawer was broken. The couch had a rip on the side one set of sheets stain on them and a tear. The entire building, especially the gym reeked of dryer laundry sheets. And it was not mobility access accessible as stated on bookings.com so I believe bookings.com made a mistake and they should reimburse me. We had to use our own toilet seat booster bc the seat was not ADA height. I always travel with one now in case the hotel cannot accommodate my mother.

It was perfect for what I was looking for.

The location, cleanliness, staff. I was happy Staying there.

Easy check in

Towels didn't look very clean, parking is horrible once the lot is full, my TV wasn't working, I had to call for someone to fix it

seeing dogs on property

everything was excellent

It’s a good location a little dated but got on going renovations

Some rooms are very dated

Everything

The peace until the next morning, they were doing some work in the roof. That noise woke us up.

The morning noises