The Whitehall Houston

John at the front desk is wonderful! Very accommodating and personable & a great ambassador. Like refrigerator in room.

Ordering in restaurant is disjointed. Food ok but limited.

We would like to sincerely thank the reception staff, Ana and Shirley, for their kindness and professionalism. They were very welcoming and made our check-in process smooth and easy. They also made thoughtful adjustments according to our needs, which was truly appreciated after our long and exhausting trip. Their warm attitude and helpfulness made us feel comfortable and cared for from the very first moment. Thank you for such wonderful hospitality!

In general, the hotel is tired, it needs renovation. The room is clean, but the bathroom is run down and is not welcoming. The door to my room is so bad that I don't trust it. The staff in the resturant and the bar are very nice and accommodating, so top marks.

This is a fine hotel for the value. Everything is quite old but functional. The room was a nice size but had 2 double beds instead of queens. Our bath was tiny, towels were nice, everything seemed clean if very old. The AC is loud but it doesn't blow on the beds and if you turn the fan to low you have nice white noise. The pool is cute but tiny and overlooks the highway, the gym is also tiny, with maybe 4 cardio thingies and 2 benches with free weights. Big plus: we had fantastic water pressure. This is not what you'd call a "nice business hotel" anymore because everything is too old and painted over, however it is quite good value. And the service was very nice, maybe with the exception of the taciturn valet guys. Oh, valet is very expensive at $50 per night, although they sometimes discount it to 20 for events/ groups.

We celebrated my hubby’s birthday on our trip to Texas and stayed at the Whitehall hotel. The hotel is in immaculate condition, very spacious (with a on-site restaurant/ bar which was quite yummy), and it’s a quick uber from everything. From the moment that we arrived, we were greeted with warm friendly faces and a feeling of comfort & care. Shirley & Nelli were exceptional in their service and we appreciate all the care they put into helping to make this bday extra special! The Edgar’s Hermano bar/ restaurant (2nd floor) is cozy and clean, with a cool jazzy vibe. The food & drinks are great and the staff are simply wonderful! Special thanks to the amazing team @ Edgar’s Hermano: Valerie, Nadia, Natalie, Rene, James, Talya, Jose, Adam, Marlon, Raul, Jarrod, Angie, and Yeme!! It was a pleasure to stay at this hotel and experience true southern hospitality! I would highly recommend staying here for couples and families! Thank you Whitehall Houston!!

This stay was a getaway with my cousin to celebrate her birthday. The entire room had a foul smell throughout the 4 day 3 night stay. It was brought to the attention of the front desk. In turn, housekeeping came once to spray the room and to pour PineSol down the sink drain. However, the smell remained. Additionally, the very low-to-the-ground toilet randomly flushed throughout the night. Also, my cousin, the birthday girl, had the A/C dripping on her while she showered. Our grievances were shared with the manager upon checkout and he compensated us by removing a night of parking charges ($50 + tax) and comping a $31 room charge that mysteriously appeared on my tab at checkout. The bottom line is my cousin and I tolerated quite a few disappointments through our stay. This was supposed to be an in-town getaway (or staycation) for us but we would have been better off and less inconvenienced if we just stayed at home. Please make the necessary adjustments to the service and accommodations to offer better experiences to your guests.

Needs updating

Great location and a very close drive to Daikin Park. The rooms were spacious, and check-in was smooth. However, our room was right by the elevator and the walls were very thin, so you could hear the elevator going up and down all night, which made it difficult to sleep. The electrical outlets also did not work well.

Adam was amazing at the bar. Friendly, efficient and the drinksssss *chefs kiss* ! The VA natives breezing through town thoroughly enjoyed our time at The Whitehall.

The room was comfortable and a good size. Everything was clean, and housekeeping did a great job maintaining the room throughout the stay. The reception team was amazing — very friendly and helpful. A special thank you to John, who welcomed us on the first day and gave us many invaluable tips and support.

I would highly appreciate an improved breakfast offering. A buffet-style (self-service) breakfast with more choice would make the experience much better.