Comfort Suites Chicago O'Hare Airport

I like daily housekeeping services, to only do it every 3rd day is disgusting. At home I do it every day. I expect no less when I travel. The facility, especially the carpets were quite dirty and in considerable disrepair. Parking should never cost extra. The desk staff, and the shuttle drivers were very nice and service oriented.

Everything was great just the room smells like cigarettes

front desk was super helpful & assisted with the shuttle as well

The halls where very dirty

The uno being on site made things real easy for me, the crew at the hotel and and uno had great customer service 👌

The room was clean but all the furniture was outdated and stained. The beds were very small but comfortable. We had the pizza from Uno which is in the hotel and it was Amazing,!!!

Staff was great. Shuttle was convenient. The drivers were great and friendly. Ms.Shirley was the best. She was very helpful and talkative. The room was nice, and spacious. The carpet had a dog smell and could use and update. The restaurant in the hotel is convenient but did not eat there. There is an Aldi and Dollar Tree located directly behind the hotel. Less then a minute walk if you forget something. The breakfast was ok, could've used some cheese for the eggs. The pillows were heaven and the bed so soft. I would definitely stay again when i visit. Convenient to the airport as well.

When we arrived at O'Hare, we telephoned for shuttle service to the hotel. The desk clerk had a problem connecting to our phone and the call was ended. A person standing next to us at the platform directed us to the shuttle bus. Shirley the driver was a great help.

The property was shabby and looked old.

The pull out couch looks to had mold on it, the mattress was torn, the cushions on the couch were torn. I informed the staff when they finally brought up the crib that was asked for. I thought she was coming back but never did.