Mercure Nantes Centre Gare

Le personnel très sympathique et l’emplacement

La chambre et l’inexistence du mini bar

Staff extremamente simpático e acolhedor. Em especial a Sofia, que fez o nosso check-in e foi sempre muito prestável, dando-nos informações muito úteis sobre os transportes e a cidade em geral. Gostámos bastante do quarto, muito confortável, com uma cama excelente e almofadas ótimas. Tudo estava impecavelmente limpo. O pequeno-almoço também superou as expectativas, com boa qualidade e variedade. Foi uma experiência muito positiva e recomendamos vivamente este hotel.

Nada.

Las instalaciones modernas, el desayuno y la ubicación

El tamaño de la habitación

L’accueil du personnel au top, en particulier à l’accueil.

Rien de grave, la distance par rapport à l’aéroport de Nantes est légèrement supérieur, que ce qui est annoncé, mais le quartier l’emplacement et le stationnement en sous-sol compense.

Proche de la gare et centre ville

Location was good, reception staff were friendly, nice bar and lounge area

This is a very overpriced hotel for the type of rooms and service provided. The rooms are very small and quite dark. They are also lacking basic provisions such as a bin and an iron. The service is very hit and miss. The reception staff were helpful and friendly, but elsewhere they were unorganised and a bit all over the place. Need a plate at breakfast? It’s a drama. Want to get a drink from the bar in the evening? No, the staff are busy eating their dinner and laugh at you when you look bemused at the situation. They didn’t come to clean my room until 5.30 pm one evening, which was too late. I needed the room to get ready for the evening. And one afternoon when I had put the ‘Do Not Disturb’ sign on the door, they came barging in anyway. The food in the restaurant was pretty average. Bland breakfast options, if you can get any. They ran out of hot food at 8 am one morning. And mass produced food in the evenings. I feel pretty ripped off to be honest. £200 a night for this is not good enough. I would avoid coming here again.

Location and friendly staff

Small rooms