Grand Hôtel Spa & Thalasso

The location was tremendous. The food was superb. The staff were generally helpful and engaging. There was a small amount of arrogance but overall excellent.

The shower tended to soak the entire bathroom floor.i think its a bit of a design flaw, but a very minor issue

Una experiencia espectacular de principio a fin. El hotel es majestuoso, con la elegancia y el encanto de un verdadero palacio frente al mar. Las habitaciones están nuevas, son muy cómodas y cuentan con un precioso baño y un balcón con una vista impresionante. El spa y el circuito de talasoterapia son simplemente increíbles y valen completamente la experiencia. Además, la ubicación es perfecta para recorrer Saint-Jean-de-Luz caminando. Sin duda, volveríamos.

No tenemos nada negativo que mencionar. Todo estuvo a la altura de un hotel de esta categoría y disfrutamos muchísimo nuestra estadía.

Chambre magnifique avec vue sur la mer et la plage, petit déjeuner excellent,

Hung around for. 2 hours to get room got into room at 4.30 tried to book a table for dinner and were told they did not have a table available not good enough after spending 500€ for room with no breakfast we were very disappointed as it was first time there would we go back .?

Its location right on the beautiful beach and proximity to the town centre. The two concierges were on it! Most of the staff were well trained, polite and efficient - but one could sense there was an air of frustration throughout their demeanour.

Although we were told the hotel has had a recent makeover - and the outside indeed looked very elegant - a lot of the finer points in our junior suite had been overlooked! For example the WiFi was very intermittent meaning we weren’t able to use our bedside phone to call for room service or even to the reception - dangerous in an emergency. To charge our mobile phones overnight the light switch had to be on! Non-sensical. The size of our WC and bathroom were so small for a junior suite and not at all good value for what we expected. Breakfast and its layout was a shambles. A real pity as the hotel has obviously gone to great expense in upgrading - but someone needs to get hold of it and give it the 5 stars its location and building deserve.

Todo me encanto

El Gym tenia pocas cosas

Hotel mediano, muy buena ubicación en primera línea , con todos los servicios y buena atención

Habitaciones con escaso espacio y los precios de gastronomía altos , si bien muy buena y que te cobren el parking

L’attention du personnel et la gentillesse envers les clients.

Le matelas peut être un peu dur pour ceux qui sont vraiment sensible à ce niveau là. Mais tout à fait convenable.

On aime tout . L’emplacement, la gentillesse du personnel, la vue , les petits déjeuners , l’espace piscine et spa 👌🥰