Airways Hotel

Airways is still unable to cook a decent steak! Asked for medium-rear and received an incredibly under cooked steak. Sent it back on this occasion (as it was so under cooked) and (? Lauri? Cook) just reheated it and it came back over cooked. Plus all the vegetables were now stone cold. Stay there 1 to 2 times a month, meaning I try the steak a fare bit. Guess what, they still cannot cook a decent steak! Poor effort Airways. Lift U game.

Customer Service was great clean, orderly

This is one of the nicest hotels in PNG. It is a five minute drive from the airport in PoM. Nice buffets, great pool. The ground floor rooms can be a little buggy if you open your terrace door. I asked them to spray the room and it took care of them. There is a nice gift shop in the lobby and the gentleman who runs it is very knowledgeable and helpful.

I’ve stayed here many times, all have been good. This time not so good, mould in the bathroom, no hot water, extremely noisey ground floor with internal hotel car park traffic, no chain lock for the door, I felt unsafe and did not sleep well, I did not receive requested wake up call. When I mentioned on checkout, I was told that most people don’t like the ground floor on that wing. I travel for work as do my staff, I will be reconsidering Airways for my future stays.

The Airways Hotel in Port Moresby is one of my favourite hotels worldwide. The aviation theme and the decorations and design make it unique and cleverly stylish I also want to highlight the great hospitality and customer service. I stay there every month or so and was really delighted when I sat down for dinner last night that my drinks of choice arrived without being ordered. It's lovely to feel special and remembered and a big call out to Melissa for the dedication and extra attention to detail.

If have known and stayed at this hotel many times, albeit the last time almost 10 years ago. Then it had the reputation of being on of th best, perhaps "the best" hotel in port Moresby. Upon a recent trip to the Goroka Show, we decided to stay there again. The Airways is conveniently close to Port Jackson airport, however demands a rather high price, which we were willing to pay based on my previous experience. The staff, all of them were friendly and helpful. The room was a disappointment! We attempted to change but were refused, hence had to endure. Two major shortcomings stood out: the bathroom was super-small. Not able to swing a mouse (definitely not a cat). You almost had to enter backwards to make it to the toilet seat. The shower cubicle seemed dirty (see pix). Was it crusted blood or something else. In any case: neither comfortable , nor re-assuring. The one-and-only window looked out, on the staff walkway, half-ways up an ugly concrete passage. Subsequently no sunshine, hardly any daylight entered this room. Fortunately we stayed only one night and subsequently changed our booking to another hotel on our way back. I certainly cannot recommend the Airways Hotel after this experience.

Close to the airport in a safe location. Staff was friendly and helpful. Upgrade to a Dakota room and you won’t be disappointed! The cocktail hour was outstanding with a variety of drinks and appetizers. The Sunday seafood buffet was fresh and delicious!

The hotel is excellent. Well located near the airport. Rooms are large and well appointed. Excellent pool and dining room. However the checkin was just awful. Our group had been trekking the Kokoda track for eight days and desperately needed to checkin and have a decent hot shower. Some of our group were kept waiting until 4.30pm to check in with no offer of water or possible use of another room. Kept being told different stories about why the rooms were not ready.

Staff were friendly and attentive providing top class service. Lots of fun things to do with the kids - tennis, table tennis, squash, pool. Felt like we were at a resort not a hotel.

As Alway, a Perfect home away from home. Awesome Hospitality. Credit to the entire Airways Team.