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4.6 / 10 Guest Rating

Empress Hotel

1317 Ursulines Avenue, New Orleans, us

Empress Hotel - main view

About the Property

Prime Location
Situated in the heart of New Orleans city centre, guests are within walking distance of the city's most famous attractions.

Nearby Attractions
Steps away from the Empress Hotel are all the iconic attractions of New Orleans, including Bourbon Street, the French Quarter, and the Garden District.

Complimentary Amenities
Guests can kick start their day with a free cup of coffee and stay connected with complimentary wireless internet access.

To experience the vibrant energy of New Orleans, book your stay at the Empress Hotel today!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please notify the property of your expected arrival time by 19:00 on the day of arrival if you are to arrive after midnight. A deposit is required for incidentals in case the guest is traveling with a pet. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.6
Good251 verified reviews
AI Summary

Guests highly rate the location and frequently praise the affordable.

Categories

Cleanliness2.2
Service5.2
Location9.2
Room Quality2.2
Amenities3.2
Value for Money5.2
Food and Beverage5.2
Overall Experience4.2

Select topics to read reviews

M
MichaelusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Good"

1.0

Nothing leaving

Bed bug infested with black mold doors dont have proper locks.Stinks tiny.The owner is a crook and tried to charge me anyway.After we showed theclerck the bed bug infestation.place should be condimed and shut down by the health board

Helpful?
M
MaciusUS
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"The owner stole money from me"

1.0

The owner stole money from me

It’s dirty

Helpful?
C
ChrisusUS
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"If you’re in a pinch it’s a place to get out the weather"

4.0

Easy to find

Sketchy room

Helpful?
P
PaulusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"The upstairs rear fire exit is padlocked at night"

6.0

The sheets were actually clean. Reading the reviews and staying at similar motels, I had concerns that I would need to stop by a Walmart. But the sheets were almost new and the comforter was fine.

They padlock the upstairs rear fire exit at night. That's a fire code violation.

Helpful?
J
JaxusUS
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Overall we enjoyed our stay, it was clean and staff was great!"

7.0

Live the historical side of it!! And it was quiet but still close to everything!!

That was probably the most uncomfortable mattress lol, felt like a pool floaty. Rooms were small but we didn’t mind that as we spent most of our time out in town!

Helpful?
S
Sharde’usUS
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

9.0

The Entrance Senary.

Random Guest around the area.

Helpful?
V
VedranusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"Good"

2.0

Pretty good location. Reasonable price comparatively.

Cleanliness is... Questionable. Rooms and the hotel are in a pretty bad state. Had to ask for the towel. Lots of homeless in/around the property. Bad sound isolation. Found a hair in the bathroom and the bedroom.

Helpful?
E
ErMaViTomtMT
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Good"

5.0

La ubicación es muy buena. La asistencia y apoyo de Sherry fue excepcional, fue quien se apersonó de la situación y solucionó los inconvenientes presentados, muy diligente y amable.

Problemas con la reserva.

Helpful?
R
RichardgbGB
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"Basic accommodation, but adequate if all you need is a bed and a shower."

6.0

The location was good as it was only a 5 minute walk to the French Quarter. Plenty of hot water in room, friendly and helpful staff, good security arrangements.

Although the room was clean, the general maintenance was old and run down, air conditioner was very noisy, irritating gatherings of smokers with loud music in communal areas (ie. Balcony).

Helpful?
B
BrianusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 2, 2026

"Horrible place to stay. More of a halfway house than a hotel."

1.0

The staff were nice. That’s all I have to say about this place

The place did not match the price (non refundable) it demanded. The walls were dirty. Paint was peeling. The ceiling and mirrors had cracks! The bathroom was filthy with mold and random door pieces used to repair cracks. The bedding had burn holes and miscellaneous stains. The owner was also seen berating her staff in front of guests for posting helpful information about the festival happening in the city. I will NOT be returning!

Helpful?
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