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8.4 / 10 Guest Rating

Holiday Inn Express & Suites Lancaster by IHG

1861 Riverway Dr, Lancaster, Ohio, 43130, Lancaster, US

Holiday Inn Express & Suites Lancaster by IHG - main view

About the Property

Recreational Amenities and Breakfast
Enjoy leisure time at our indoor pool and 24-hour fitness center, and start your day with a complimentary full breakfast on weekdays from 6 AM to 9:30 AM.

Featured Amenities and Services
Benefit from complimentary wired internet, a 24-hour business center, and express check-out. Free self-parking adds convenience during your stay.

Comfortable Accommodation and Surrounding Attractions
Relax in our guestrooms with modern amenities. Explore nearby attractions like Rising Park, Hocking Hills State Park, and Greater Columbus Convention Center during your visit.

Book your stay at Holiday Inn Express & Suites Lancaster for a memorable experience in Lancaster!

Facilities & Amenities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Express check-out
Internet access in public areas - high speed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from May to October. Pool access available from 6:00 AM to 11:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Accessible (Mobility) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 3
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 4
1/4

Standard Room, 1 King Bed, Accessible (Mobility)

1 King Bed592 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

55 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Standard King Room-Communication Accessible

Non-refundable
Breakfast Included
20% OFF$213.63

$170.9

Includes taxes & fees
Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible) - Photo 1
Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible) - Photo 2
Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible) - Photo 3
Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible) - Photo 4
Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible) - Photo 5
1/5

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

2 Queen BedsSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Standard Communications Accessible

Non-refundable
Breakfast Included
20% OFF$223.69

$178.95

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
1/2

Standard Room

1 King Bed OR 1 Queen Bed342 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$220.13

$176.1

Includes taxes & fees
Suite, 1 King Bed with Sofa bed - Photo 1
Suite, 1 King Bed with Sofa bed - Photo 2
Suite, 1 King Bed with Sofa bed - Photo 3
Suite, 1 King Bed with Sofa bed - Photo 4
1/4

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed600 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

56 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

King Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$233.16

$186.53

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
1/4

Standard Room, 1 King Bed

1 King Bed325 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Standard King Room

Non-refundable
Breakfast Included
20% OFF$213.63

$170.9

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
1/2

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed592 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

55 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Standard Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$230.71

$184.57

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen Beds355 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Standard Room with Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$207.09

$165.67

Includes taxes & fees
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 1
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 2
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 3
1/3

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

2 Queen BedsSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Suite With Two Queen Beds And Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$233.16

$186.53

Includes taxes & fees
Suite, Multiple Beds - Photo 1
Suite, Multiple Beds - Photo 2
Suite, Multiple Beds - Photo 3
1/3

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed342 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Two Queen Beds Suite With Sofa Bed

Non-refundable
Breakfast Included
20% OFF$233.16

$186.53

Includes taxes & fees
Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible) - Photo 1
Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible) - Photo 2
1/2

Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

1 King BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed Stndrd Communications Accessible

Non-refundable
Breakfast Included
20% OFF$240.6

$192.48

Includes taxes & fees

Guest Reviews

8.4
Excellent164 verified reviews
AI Summary

Guests highly rate the clean and comfortable rooms and frequently praise the helpful and friendly staff.

Categories

Cleanliness7.5
Service8.9
Location8.5
Room Quality7.9
Amenities9.0
Value for Money7.9
Food and Beverage9.0
Overall Experience8.4

Select topics to read reviews

C
Carol
Verified booking
Standard Room
Stayed in May 5, 2025

"Good"

4.0

We arrived late thursday night. We didnt get clean towels- had to get them from the counter sheets werent changed , trash cans weren'tempied one day

Helpful?
D
Danielle
Verified booking
Standard Room
Stayed in May 5, 2025

"Help them to help us"

10.0

We arrived 30 minutes before the check in, and the room type I reserved wasn't ready for another 30minutes, so they changed the room and allowed us to check in early.

Helpful?
P
Patty
Verified booking
Standard Room
Stayed in May 4, 2025

"Exceptional"

10.0

Check in was so easy and the list of places to was a big plus

Helpful?
R
Raymond
Verified booking
Standard Room
Stayed in May 3, 2025

"Missing staff was the theme of our stay"

4.0

I had to find the desk attendent so i could check in after waiting over 10 min. The employees who were working were in a back room together. Our actual suit had previous guest food wrappers and trash in the room still and 2 towles. Everytime I saw the hotel staff they were sitting in the breakfast area talking and joking, the only entry doors were the main door making guest walk around the entire building to get in. The site needs updating and basic maintenance performed soon. Certainly was not worth the money we spent. I couldve stayed at a Micro hotel or Days Inn and i have no doubt it wouldve been cleaner and better staffed

Helpful?
T
Tamara
Verified booking
Standard Room
Stayed in Apr 20, 2025

"Loved Our Stay"

10.0

This stay was perfect. Friendly staff, numerous breakfast items and very clean room. Hotel is in very close proximity of restaurants and stores. Definitely will stay here again.

Helpful?
N
Nick
Verified booking
partner
Standard Room
Stayed in Apr 13, 2025

"Exceptional"

10.0

Clean, attractive rooms with bright white linens and comfortable mattresses and pillows. Great breakfast except for the line up at the coffee machine. Pleasant deskies.

Helpful?
A
Amy
Verified booking
Standard Room
Stayed in Apr 10, 2025

"Good"

6.0

We stayed from Friday to Tuesday. During that time, housekeeping gave us fresh towels twice ,made one of the 2 beds once, and emptied the trash once. Granted, the room wasn't really messy or dirty, but they could at least do those 3 things at least every other day.

Helpful?
A
Amy
Verified booking
family
Standard Room
Stayed in Apr 8, 2025

"Exceptional"

10.0

The pillows were amazing, wish I could've taken them home with me! Great clean, nice place to stay.

Helpful?
S
Shana
Verified booking
family
Standard Room
Stayed in Apr 7, 2025

"Exceptional"

10.0

Great customer service, clean, and quiet. Great visit!

Helpful?
D
Deborah
Verified booking
Standard Room
Stayed in Apr 6, 2025

"Excellent"

8.0

I was a little disappointed by the lady that was taking care of the continental breakfast. She was not friendly and seemed upset that I asked her to replace the pancake batter bag that was in the machine it was throwing a code regarding the bag needing to be replaced. My experience other than that it was very nice.

Helpful?
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