Hawthorn Extended Stay by Wyndham DFW Airport North

Close to airport and available for the day

Bedding too soft and squeaky and no drink water available in the room.

It was close to the event I had to attend

The customer service was poor. I was treated very rudely and I would never again stay here altho the space was nicely designed and decorated. Updated items but the staff was not nice at all. I felt it was racially motivated. They also put me in an area where the over doing renovations so all I heard all night was noise and people talking

The location was perfect for me

I wanted to cook me some dinner and the stove was not working the way. I was hoping it does and then I want to ask the guy at the front desk and he explained it to me and then I added exactly what he told me, but the stove was still not working and not very friendly stuff I also forgot to pack my own pillow and and when I called, he said he's calling me back. He has to ask her maintenance, but he never called me back so I never even asked me for my phone number so I still don't know if if my pillow was found or if anything else that happened. It was a very expensive pillow, so I would love to have it back, but not very helpful and it sounded like an on the phone that he got really bothered by me calling him and asking her to check on if my pillow was turned

It only takes 3 days to get clean towels

The rude housekeeper

Do not stay here!!!!! Got stuck in Dallas due to weather and booked a room when flight was canceled. I called for the shuttle service and they never showed up. Had to call an Uber after 30 minutes of standinin the cold. I was told that there was a 24/7 shuttle to and from the airport when I checked in. There was some type of work going on and had to walk through debris going down the hallway. I turned a corner and literally had to walk over a mattress lying flat in the hallway. The room was full of refurbished furniture and the closet door was a curtain. The bathroom was dirty, no water pressure, no hot water in the sink. I actually looked under the bed to make sure there were no fraf bodies, people, rodents, or otherwise. If I wasn't so damned tired I would have said hell no and demanded my money back. There must be at.least one competent person working there because the towels and bedding were actually clean. I guess nobody sleeps here because my neighbors were up all night. How do I know? I'm pretty sure the walls are made of paper with no insulation in between. I heard every word spoken from 9 pm until 4:30 am. At least they had a good time hooting and hollering. I asked for the shuttlewhen I checked out and was told that there wasn't one due to the weather. I guess temps below 40 degrees is enough to cancel shuttle service. I anticipated this and got up a half hour early. I had to call a Lyft to get back to the airport on time to catch my flight. Wyndham should be embarrassed to have their name associated with this hotel or whatever the hell that was and Booking.com would be wise to remove them from their website. I don't even like filling.out surveys and here we are. Never again.