Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Great place to stay when traveling further south in Florida.

Review Title: Terrible Experience – Theft & Zero Accountability I recently stayed at the Holiday Inn Express in Jacksonville and had an awful experience. Items were stolen directly from my room, and when I tried to address it with management, I was unable to reach the manager after multiple attempts. The staff showed no urgency or concern over such a serious issue, and I’ve received no follow-up or resolution. A hotel should be a safe place where guests can trust that their belongings are secure—unfortunately, that was not the case here. The complete lack of accountability or communication from management makes this even worse. I will not be returning, and I strongly advise others to think twice before booking at this location.

I like the shopping mall next door! I didn't like paying the extra $100.00!!! I didn't like their toilets so low to floor you better not have knee or back problems!

Great everything

It is very near with all the shopping centers and good size room

This was my first stay at this property and I enjoyed my stay.

Great and affordable hotel. Kind and professional staff.

Everything was just fine

Always a great stay. Clean and comfortable rooms, they are modern and up-to-date. Comfortable beds. Great breakfast buffet. I feel safe and secure here. Friendly, welcoming staff. I'd stay here over and over again.

All good