Black Bear Inn, an Ascend Collection Hotel

Property was well maintained and the bedding was so comfortable. The breakfast was very good as well.

Quick check-in!

Exceptionally friendly front desk staff. Pet friendly. This is a no frills property that is very close to the UMaine campus. Clean room and nice amenities (complimentary coffee and ice cream). My only complaint is that the walks are thin and you can hear all the noise from neighboring rooms. We were stuck next to a loud snorer. Nothing the hotel can do about that but I hope the next time the rooms are renovated they consider minimizing noise transference.

Good parking

Yes

Wonderful extras like hot soup and crackers in the libby and other sacks. Friendly staff at the desk and in breakfast room. Extensive choices in the breakfast room which is open 6-10, and refilled.

MUCH IMPROVED SIUNCE RENOVATION

Very nice hotel right off the interstate. Excellent breakfast choices. Great staff. Real close to restaurants, gas,and groceries. My wife and I actually thought that the beds were too soft.

What a beautiful hotel. The property is very well kept. The lobby is inviting and cozy. The chocolate covered pretzels at the desk were a nice treat after a very long drive. Check in was easy and the receptionist friendly. We were also offered sweet tea and chowder, it was broccoli cheddar at the time, complimentary. They also offered complimentary ice cream. The room was spacious and clean. All white linens makes for a very clean look. The hotel is pet friendly. I did not see any remnants for a pet anywhere so housekeeping does an amazing job! Proximity to many restaurants, attractions and the highway also makes this a perfect stop!!

The inn was a quiet retreat for us. The rooms were clean and comfortable. The were some drawbacks for this lodging. One, the pillowcases for the king size pillows did not cover the entire pillow which is somewhat unsanitary.Two, the inn stressed being green and for that reason linens and housekeeping services would be on an as needed basis. Most lodgings use this reason to keep costs low which is appreciated. However, if this policy is to be successful there should be places to hang up towels which was lacking in our room. Three, since we booked this inn through Expedia we were advised there would be no further charges but the inn added a $8 per night surcharge stating that it was required and could not be a part of the Expedia booking rate. Other than these 3 reasons the inn was very comfortable and offered nice amenities through free soups in the evenings and tasty omelets for breakfast. The staff is extremely hospitable and friendly. We would be open to staying there in the future since the points mentioned earlier could be reasonably corrected.