Barons Court Hotel

Booked two rooms, one for my ill mother and one for me and my wife. They double booked our room so put me in a really bad situation, had to give my parents the available room. Their shower didn’t work, the TV didn’t work and the room was full of flies. It ruined all our stay totally.

was understaffed.bar had not much choice of alcohol. Lift didn't work so my 72 year old mother in law had to climb 3 floors of stairs of which carpets were dirty and disgusting. Tv in room had limited signal to get channels. Room itself was clean and comfortable. Probably wouldn't stay there again.

I could have lived there!

I did not feel at all safe in this property, it was horrible and quite scary for a single women. 1. There was a drunken man in the reception/ bar who had with a large Mastiff Bulley type dog with him. 2. The front foyer and entrance was dirty along with the staircase. Reception looked unclean with an open waste bin full of rubbish in sight. 3. From my room I could hear the conversion of a group of men in the room opposite mine. 4. The television in my room was off the wall and was propped up against the wall, the plug didn't fit any socket. The bathroom fittings were covered in masses of filler. 5. The room being on the top floor was hot and sweaty with no cooling system of fan. This was not a room I could stay in and I had to leave immediately asking for a refund, which I am yet to receive.

My original room was noisy, and there was a strong smell of weed in the corridor. It had no aircon as advertised. With load music being played and people arguing in the corridor. I went back to reception and the lady put we in an upgraded room, this time with aircon . The room was fine, however the aircon didnt work and there for the room temp through the night was extremely hot.

Check in was smooth, although big dog in reception area can be off putting for guests arriving. No privavcy given at reception desk either with other guests just standing there for a chat with staff. Visited bar, no glasses offered with bottled drink - staff member more concerned about going out side to vape. Room (134) Television rested on dressing table obviously previously used to be on the wall and it'd come off and it was just put there. The following morning I went to have a shower. Absolutely no cold water came out through the shower - now I like I hot shower but it took my husband filling up plastic cups at the sink so I could wash my hair as there is no way I could tolerate the shower. The water coming out the sink taps was also of the same scolding temperature.

I was told the room i selected does not have air conditioning On the website part of the advertisement said the standard twin room has AC it was very hot it the room i had to open the window and my room was located by the roof top deck which made it even hotter there were flying insects that went it at night i hear cars coming because it was also by roadside i dont feel safe at the hotel because my window was open to have ventilation

very poor

Very basic, building looks run down. However was perfect for a night sleep in between my travels. Staff were friendly. I would stay again for the price for what I needed.

Took 20 mins to check in, then had to change rooms because the TV was broken. Receptionist looked stressed (she was also doing the bar) then took another 45 mins to get a new room (that tv didnt work either) No soap, tea bags, shower gel etc. Shower hanging off the wall. General hotel condition overall is terrible. I had booked another night there, but I am not going back, I have booked somewhere else. I suppose you get what you pay for (£34) If you are a tradesman, it's better than sleeping in your van (possibly) This hotel needs a proper shake up.