ibis Paris Défense Courbevoie

Besoin d’un personnel plus professionnel

Reservamos un habitación con una cama grande y nos pusieron dos camas pequeñas Reservamos 3 noches con desayuno y cuando llegamos nos querían volver a cobrar el desayuno menos mal que tenía el recibo de la reserva, estuve solo dos noches la tercera no la hice porque dormimos fatal

Personnel sympa mais hôtel un peu léger quand même. Salle d’eau pas terrible…

Pas de suprise bonne ou mauvaise, c'est un Ibis. Pratique et confortable L'implantation n'est pas bucolique mais pratique

Le personnel au top, séjour au top

Although low budget, still not worth the money. Tiny rooms, uncomfortable/lumpy bed, carpets smelled, bathroom was smaller than what you get on an airplane, a/c did not work well (they have a min temp set that cannot be adjusted - the room was too hot). Not many dining options close by, nearest metro is a 25 min walk. Rooms are outdated and need major renovations.

The closest public transportation option is 5-7 minutes walk from the hotel. But the GOOGLE preferred transportation option is 22 minutes walk away. The bus system closes and you will be told to get off the bus and be forced to reroute without notice. The subway was the most reliable, but it is 22 minutes walk each way from the hotel.

Muy bien

I was disappointed to say the least. Almost every aspect of the hotel stay was frustrating and negative. The area is a 20 minute walk from the nearest metro stop, and total travel time by either bus or metro to the city center/ typical attractions such as Louvre or Eiffel Tower was 45-60min. Our room was very hot and the fan did not work. We went to the desk hoping for some assistance, and we were told “there’s nothing we can do”. So we left the window open at night, which was also not good because the hotel faces right out to a loud street/highway. In 4 days the fan was never fixed and the noise and heat were constant. Lastly, after 2 nights at this hotel, I noticed my first bed bug bites. Of course we brought this to the attention of the hotel staff, so they could clean the room (and we were hoping they could clean our luggage etc as well, to avoid re-infestation). Not only did they seem to have no protocol for dealing with suspected bed bugs (they kept asking “what do you expect me to do”, even after we mentioned cleaning the room etc), but they were very dismissive and rude about it and ultimately did not address the issue at all. We inspected the mattress when we noticed the bites as well, and it was clearly not cleaned properly; there was dirt between the mattress and bed frame.

Nothing special. Comfortable room. Could have been cleaner. Especially the bathroom (lots of stains).