Gisborough Hall Hotel

Great room and breakfast. Staff were very helpful and friendly. Lovely grounds.

The room toilet flush didn’t work very well.

Classically decorated. Dining rooms lovely. Staff extremely pleasant and helpful

Slightly tired in some places

Room, locality,

Staff attention and promptness,

Beautiful property, everything was amazing the staff were exceptional nothing was too much trouble. Food was outstanding what a fantastic place.

Nothing

Very grand setting. All staff very friendly and the room facilities were very good. The bed and pillows were extremely comfy. The food was delicious and plentiful.

The lunch menu was very limited.

Beautiful old hall, some rooms were kept with nice features

Orginal price was way to heigh. Good job there was the discount otherwise it wouldn't be worth it. Room was clean but very simple and modern but was overlooking car park and rubbish from building side next door.

We stayed here for 3 nights for our son’s wedding at a nearby venue. When booking we were told the hotel was dog friendly with first floor rooms. On arrival we were allocated our room on the second floor. The very furthest room away from the exit. On our second night the lift was only available to the first floor due to building works. Really not ideal with an elderly dog when needing the toilet and the long walk required to exit the hotel sometimes in the middle of the night. . When checking out I voiced my concerns to the receptionist, Stacey I believe, who told me the hotel is not dog friendly and that they are constantly telling management that. She said they are hoping they will remove dog friendly rooms altogether !! She said the rooms had been moved to the second floor to make way for a new spa but was unable to explain why we weren’t updated with that information at any point after booking our room. She also said we should have used the fire exit at the side of our room as it wasn’t alarmed. She said we should have been told that at check in. We most certainly weren’t. Please explain what actually makes the hotel dog friendly when even your staff told us that it wasn’t. Would definitely not stay again On a separate note when my son checked in they said we are checking in the bride and groom. My son had to correct this to groom and groom. This should not be assumed in this day and age ! Very very disappointing