Cornucopia Hotel

We really love our room looking over the pool. And the piece and quite

There was nothing that we didn't like this is our 3 time in this hotel it is wonderful

The property has a pool which I like but it’s cold.

The pool was extremely cold and not enjoyable to use during our stay. Unfortunately, our overall experience with the service was also disappointing. The person who checked us in was not friendly or welcoming at all. He did not smile or make us feel comfortable upon arrival, and he explained everything very quickly, as if there was a long queue waiting behind us, even though there was none. It made the check-in experience feel rushed and impersonal. We also did not feel the hospitality atmosphere from the breakfast team. In particular, the Filipina lady and the Maltese gentleman did not appear warm or approachable. We noticed that they seemed more attentive and friendly only to certain guests, which made us feel uncomfortable and unwelcome during breakfast service. Although we understand that the hotel is an older property, good hospitality and customer service should still be a priority. Sadly, we did not feel valued as guests during our stay. Because of this experience, the next time we visit Gozo, we will choose to stay at a different property. In addition, my husband accidentally left his electric toothbrush in the room. We contacted the reception for assistance, but unfortunately the staff were not helpful or proactive in trying to assist us. We expected better customer care, especially for a simple lost-and-found concern. Overall, this property seriously needs more staff training on how to provide proper hospitality and professional customer service. Guests should feel welcomed, respected, and comfortable throughout their stay. Sadly, our experience was the opposite, and it left us very disappointed.

ótimo hotel, agradavel e bem localizado.

Staff are very helpful, the area is peaceful and quiet. We like also the breakfast

Lovely charming hotel with lovely staff, very nice breakfast and the location and views outstanding

Nothing

Loved the location beautiful little village nice restaurants very friendly staff at hotel