Fairfield Inn & Suites Columbus East

Wonderful stay

First hotel I have ever stayed in by myself. At first was kind of put off because renovations were being done possibly due to some adverse weather, but the rooms we stayed in were perfect. Rooms were clean and organized. They accidentally overcharged me, but it was resolved fairly quickly only took two or three days. I would recommend this place.

The hotel is currently going through some renovations, in particular on the first floor where there is peeling wallpaper, apparently in the process of being removed. Therefore, the fitness center which is located on the first floor is also closed. Finally, the elevator was not working consistently. It would have been nice to be aware of these issues when booking. And a lower rate should have been offered as a result.

Have stayed here several times over the past few months - always very clean, comfortable bed and friendly front desk staff

Overall staff and room was great. Only down fall was that the elevator wasn't working properly the last night of our stay and at checkout which made things a little inconvenient. The staff did however offer to help since we was on the third floor

There was a flood effecting at least the 1st & 2nd floors. It was never mentioned when we checked in and we were placed in a room just down from the flooding. Extremely noisy & hot with 39-40 fans/heaters trying to dry it out. No one told us the fitness center was closed. And that night cars were broken into in the parking lot. Not a pleasant experience and it could’ve been avoided by telling us. We bought insurance and could’ve gone elsewhere. Jim

Who would believe that we would be dealing with a water issue again after experiencing a main water break that shut all water off for 12+ hours at our last visit in 2022? This time walked into what looked to be a construction zone with multiple blowers on one half the entire side of the first floor. Fitness center was down all four days due to this. Initially given a 2nd floor room, found the door ajar with sheetrock debris at the entry. Requested another room. Next room was on 3rd floor. Room itself was fine. I found it to be clean. Bed was comfortable. A little noisy with the freeway behind you. Ice machine on 3rd floor didn’t work. The next day, ice machine on 2nd and 3rd floor didn’t work. A few annoying problems within the room were the TVs were not user friendly, and not Smart-tv’s. My husband and I have stayed at many hotels and have never had such difficulty figuring out how to select or get to a channel. The most irritating issue was with the shower. To turn on the shower, you had to step all the way into the shower to turn it on because someone thought it would be a great idea to make the sliding door closest to the faucet control stationary. Both of us got our heads soaked with cold water turning the shower on. I was not ready to wash or dry my hair. We vowed on day two this would be our last stay at this location. On a positive note, the evening front desk person three of the four days we were there, was very nice and accommodating. We got 1 bottle of water free

Everything you could hope for in a hotel for a business stay.

Very friendly staff except for the gentleman who checked us out, he wasn't very friendly. But everything else was amazing and above expectations

stay was Ok But noise from freeway at knite was to loud no way to open window and sleep