The Ritz-Carlton Naples, Tiburon

Check in was very quick, although no welcome drink as the other Ritz Carlton’s do. Room was spacious with the Ritz marble bathroom and toiletries. The breakfast restaurant aaa a bit bland but the selection was good and service was great. We had the opportunity to meet Joey, the bar back from the pool area as he was filling in for the lobby bartender. His smile was infectious and he made us great cocktails. We then saw him the next day at the pool bar and he was serving drinks there too. He should be promoted to sever! He was awesome. The pool was filled with young children and an adult pool would have been a nice option for couples. Valet service was prompt. Overall a good stay but I prefer the level of luxury at the beach resort in Naples.

Wonderful experience

Loved how the property is tucked in, feels exclusive. The staff is courteous and helpful. Rooms were very comfortable, beautiful bathrooms! Property has everything you need for a fabulous vacation - gym and pool were lovely.

The room are extremely out dated and worn out not to the standards expected for a Ritz and for the price paid.

Great

Stayed at the Ritz-Carlton Naples, Tiburon a few nights to celebrate my wife and daughter's birthday. When we checked in, we were told that our room was sold out - despite the fact that we prepaid for it - and they had no rooms with a king bed available. The best they could offer us was two double beds. We told them that would not work as our little one sleeps with us, especially when we are traveling. They offered us an "upgrade" at a discounted rate of an ADDITIONAL $400/night. We had to spend an ADDITIONAL $1200 to have a "comfortable" stay. Once we finally upgraded, we went up to our room to order room service. As with most room service, it is expensive, which is expected, but their all-day menu was super limited. By our second night, we were tired of the limited options and ordered out. For the premium price, I expected more modern, contemporary feel to the hotel, but it was extremely dated. We stayed at another Ritz Carlton in Key Biscayne and it was the same thing. Funny enough, there was an issue with our room there and they upgraded our room at no additional charge. AC in room started off strong & then turned off midway through the night. I would have to get up to try to get it going again. The most redeeming thing about this hotel, the service from staff - minus those at check-in. We had our toddler with us and Miranda at Lemonia brought her a rubber ducky and Ummar from dining brought her a tray of cookies and fruit basket. Pool staff was great too.

The staff was incredible. The property and furnishings are very dated and worn. They would benefit from more dining options. Again the staff was absolutely top notch.

My husband and I stayed at this hotel as a little weekend getaway from the kids over Christmas Break. WOW, this place was amazing! Our suite had 2 bathrooms! So much space. Beautiful views. We used the shuttle to go back and forth to the other property. It was very easy and never crowded during a busy Christmas break. My only comment is the pool is pretty small and with no adult pool it is not the relaxing environment some may be looking for. Looks much larger in the pictures. I would definitely come back and bring my kids here or try out the beach property with my husband!

Great hotel. Staff brilliant. In particular, Terri who was great poolside.

Perfect hotel for families with young children, thanks to the lazy river, water rides & shallow 4 ft pools. Wonderful poolside service from Terri & great dining options. We struggled to drag our 4 year old to the beach because she loved it so much. The Ritz Carlton sister property is fantastic & we enjoyed a few sunset dinners by the ocean.