La Quinta by Wyndham Columbus West - Hilliard

The area was great, everything that we needed was right across the street.

The facility was terrible, there was a room that was boarded up because it caught on fire, you could tell they let people bring animals in all of the rooms. One if the rooms out of the two that we purchased smelled heavily like cat urine, one of the sinks were clogged, they didn't have complementary tooth brushes and tooth paste in the rooms. It was REALLY hot on our floor. So hot that we had to turn on the air. Kids were running around EVERYWHERE. The pool was absolutely FILTHY from all the kids playing in it so I didn’t get to swim our entire stay. The breakfast was trifling. The eggs were runny and the sausage was barely cooked. Water all over the floors in the lobby from kids running back and forth from the pool which caused me to almost slip and fall while pregnant due to the staff not cleaning it up. The elevator has a hard time catching on that people are not all the way on the elevator before closing the door. The elevator almost smashed a little kids hands due to the lag. The hotel is VERY dull and boring. No pictures, no art on the walls. You can tell people still smoked in the rooms even though its supposed to be a non smoking hotel. The best part about the hotel was Allie, one of their receptionists. She was really awesome and very welcoming. Overall, for the price, amenities, facility and location, I will not be returning.

The front desk was friendly

The property did not live up to the photos, outdated, closed off, smelled unpleasant, mold in bath tub.

They were incredibly rude. They cursed at my 10 year old daughter. The older bald black man called my wife the b word. We immediately cancelled our reservation!

Well already had issues with the stay first morning breakfast wasn’t ready coffee was ice cold

Breakfast was not ready the first morning and coffee cold huge spider webs in the room had to ask for room services and gave us wet towels Front desk locked the front doors that slide open to where we had to use the stairs and health conditions make it hard then we get kicked out our room because of a fire which was two doors down all of our things ruined by the smoke smells still wiping black stuff out my. Noses no one will return my call and I stay here often and very disappointed the rent desk was very rude to me lack of empathy about a traumatic experience and the owners refuse to contact anyone back wanted us to stay in another room which the room that caught fire no one was in and the whole hotel smells strong of smoke I’m super sick and going to the emergency room