Residence Inn by Marriott Boston-Franklin

Front desk needs to know answers when guest ask. Never informed guest that there was a $7 day charge for cars. I’ll pay that when I’m in the city but in the country that’s crazy. Not every one likes dark roast coffee. Better selection.

Didn’t like the 7 dollars per day parking fee in a rural area. Crazy. Not aware of this in advance.

The hotel was in a great location for us during the holidays. Just a minute or 2 from Rt 495, it was clean and spacious. The front desk staff was extremely friendly and helpful. The breakfast was standard but we had what we needed. We were pleased with our suite with a full kitchen, large bathroom and 2 TVs. Only surprise was that the rooms were not cleaned between our first and second night there. Maybe because it was Xmas Day? It was fine, it just surprised us.

Clean, friendly staff, with no inconvenience during my stay.

Peaceful helpful staff

Great place and always maintained

Friendly Staff made my stay enjoyable

Great location! Easy access to the T for trips into Boston. Franklin is a beautiful New England town--really enjoyed visiting all the shops. The entire staff at the Residence Inn were pleasant, helpful and professional--noticeably so---which was much appreciated.

Great stay

We were only there for two nights and had to be moved twice. Once because the room smelled like weed and the second time because there were mice in the room.