Sunset Inn Lake Oroville

Checking in was good. Dude was friendly. He was really concerned about my dog making a mess. After reassuring him that Poppy is awesomwe, He gave me room #215 upstairs in the corner. Before leaving the office, he made sure to tell me that it was a non smoking room. First impression entering the room was that we were entering a dark cave. Very poor recessed lighting in this room. We could tell that an effort was made to make improvements, but it fell kinda short. Instantly hit with the smell of air freshner covering up smoke. The cleaning people did a pretty good job with what they had. The two lounge chairs in the room were decades old & looked dirty. The air was off & it took hours to get the room to a comfortable temperature. When it came to the bed, I first pulled the blankets & sheets back for my usual bed bug check, It passed. The sheets were clean & smelled clean. The matteress was old, but not too bad. The blanket was horrible with several cigarette burn hole and even a clup of human hair. It spent the entire stay on the floor. We used only the sheets for bed coverings. There were minimal ammenities, no coffee pot. The bathroom was nice & clean, again the lighting was very very poor. Two small recessed LEDs over the sink were set on dim mode. A third recessed LED in the shower was bright. The bathtub was nice,but no water stopper. The shower head was at least 7'6" high and the water pressure was so high that it was almost painful. Lots of hot water. I won't stay again.

No

Good experience, nice clean room and easy check in. Clean pool as well.

Quiet, easy access

Bed is way to high off of the floor, comfortable but difficult getting in/out with prosthetic hip

The staff were awesome. The property is located in an area that has a lot of homeless or drug addicts, but they mostly kept to themselves. The pool area was clean . This location was close to shopping, entertainment and easy access to the freeway.

Nothing

It's loud ghetto dirty and smells like piss. The staff is rude as hell and wouldn't wait for the money from my homeless assistance to hit my card. They kicked me and my kids including a newborn out in the heat and told us not to come back cuz they didn't get their money in the timely manor they wanted it.

Nothing at all! After checking in we were given a room with wires hanging out of the wall, Horrific smell, Dirty Bathroom, the remote didn't work, the lobby was awful and it was supposed to have breakfast but that was a joke. we asked for another room and was told there were none. then requested a refund and was moving to another hotel and was told then they could get a different room. At this point i was so angry and upset that they did not take care of us i refused. I was told that if Booking.com requested a refund I would be given one. That has never happened. They lied again. Do not stay here

After checking in we were given a room with wires hanging out of the wall, Horrific smell, Dirty Bathroom, the remote didn't work, the lobby was awful and it was supposed to have breakfast but that was a joke. we asked for another room and was told there were none. then requested a refund and was moving to another hotel and was told then they could get a different room. At this point i was so angry and upset that they did not take care of us i refused. The railing outside of our room was rusted and completely severed it was a second floor room. I was told that if Booking.com requested a refund I would be given one. That has never happened. They lied again. Do not stay here

Smelled like pee. Rude staff. Heartless people

Swimming pool was clean and refreshing on the hot days we were there.