Hilton Garden Inn Chicago North Shore/Evanston

The hotel was clean and very convenient to the local shopping and dining district. I really enjoyed my stay.

I stayed at the Hilton Garden Inn Evanston, IL, and was very disappointed with the experience—especially considering the nearly $300 per night rate. I chose this hotel for its location, as it’s close to where my daughter was moving in. However, the first impression was jarring: I arrived just before midday to find the hotel’s main entrance doors locked. I’ve never encountered that at any hotel before. The limited services were another letdown. The “light touch housekeeping every other day” policy was not communicated at the time of booking or check-in. On top of that, Wi-Fi was only available to Hilton Honors members or those who booked directly through Hilton’s website. In today’s world, that feels unnecessarily restrictive. As a frequent traveler and a loyal member of both Marriott and Hyatt, I’ve come to expect a certain standard of services similar to those received in Marriott or Hyatt hotels, even in their low cost brands—and this stay did not meet it. Overall, I found the experience to be poor value for the money.

The hotel is clean and staff was very nice Room was clean and spacious. Tge foid was good at the the restaurant especially breakfast. Parking was not convenient especially if you are by yourself as the parking lot is not attached to the hotel.or have difficulty walking. Then the pillow Rex and bed were super soft. Both of us woke up with neck aches. The hotel is great if going to the college but not if you try to get out to Chicago downtown fast. Love the area for old posh city life

Staff was very helpful.

The stay was extremely nice. We enjoyed the convenience of everything close by

`The room wasn't especially clean. I had to call the front desk because there were dead bugs in the bed. There was also someone else's long black hair in the shower. I wouldn't stay again. I also felt the front desk was understaffed, causing a long wait.

Location - Cleanliness - close packing - friendly staff.

Property is conveniently located near our family in Evanston.

Clean and convenience location near many restaurants and shops. Close to the transit plenty of parking.

Very poor selection for breakfast and expensive!