Residence Inn by Marriott Springdale

It was ok, could have gotten same quality for less at a different hotel.

Stayed for 3 nights. Arrived 6am from a long drive from California and the front desk gentleman (I forgot his name as I was deliriously tired) waived our first night!! That was awesome of him!! Everyone was so friendly and helpful. Due to the pandemic, no breakfast buffet but just a grab and go breakfast selection ( yogurt, pastries, fruits, cereals, juices and coffee). Indoor Pool seems nice and warm but didn’t have to swim in it, kitchen was great for what I used it for... we were visiting our daughter who’s attending school at university of Arkansas. Our 2 sons were with us and they slept on a sofa bed. The 1 bedroom suite is spacious but wished they have a suite that has 2 rooms with 2 bathrooms.

Very comfortable and unique and staff was friendly

We've stayed at this location many times over the past decade and it was our favorite until this trip. The entire hotel was under renovation. No carpet anywhere except the room. Check-in counter covered in dust which you breathed as soon as you stepped in anywhere in the hotel. Had to step over construction materials left in the hallways (very unsafe in event of emergency). No breakfast except 3 boxes of donuts. No online pre-notification of the construction and the price was not significantly discounted from normal. In the room, no light bulb oven stovetop, no light in microwave, refrigerator leaked water onto the slick floor when ice maker was turned on (by me), studio bedroom door would not latch, had to move eating table as the fold out sofa bed would hit the table, AC mechanical closet unlocked in room (unsafe for children), a small hole in the room's ceiling remained where the prior light fixture had been removed and, finally, red blinking light on phone returned even after the clerk turned it off shortly after our arrival. I took several pictures of the many issues but I won't post them. I'd gladly share them with Hotels.com customer service. This hotel should have planned to renovate sections at a time, not removing all carpet at once, leaving sticky floors or only carpet padding. Guests should not have to step over stacks of construction debris and dodge rolls of carpet, cans of carpet glue, discarded drinks/food and other materials

Remodeling underway everywhere, except room. Exterior entrance/exit to our area of hotel was very crowded with materials, tools, etc. narrow pathway only. Outside door had cord which we put inside entrance hallway but door did not still lock. I finally got through to the office and the exterior door finally got locked.

It was in the middle of a renovation. Furniture in the hallway and many rooms were unavailable

Kitchen, bed and almost everythng in the room. Basketball court and pool.

Hotel was great, the customers on the floor above us kept us awake until about 4am running and jumping around. The hotel needs thicker pillows.

Everyone was very nice & professional. Room was very nice & clean. Only thing could have more parking.

Had two issues when we checked in--temp of room and phone not working and they took care of them right a way.