Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch

Room was spacious

Everything was barebones, no shampoo or conditioner in the shower, no plates or utensils, really thin blankets. Not very comfortable or welcoming.

All the emoyees are nice and there very helpful

Ease of checking in. Nice staff.

No dishes, no pans or knives. Kept getting told they were out of in the washer but never got any delivered despite multiple inquires. No where to do laundry on premises. Choice was great but breakfast was poor.

Good

Todo

It advertised hot breakfast. You got coffee and cold packets of oatmeal and muffins, and a microwave. And I felt lucky to get that as the staff was typically absent from the front desk. Bedding was lousy. Pillows very uncomfortable. The door locks often did not work. Overall a very irritating experience. If I paid $49/night I'd understand, but it's no where near the standard their prices would demand. Oh, and no good food places within walking distance unless you like extreme Asian.

I couldn’t think of anything I like about this property

1. Dirty DIRTY ROOMS!!

Bunch of scammers

Scammers and horrible management