Holiday Inn Express & Suites S Lake Buena Vista by IHG

We had to stay at this hotel as part of a Stay-to-Play soccer tournament, whose fields were over 30 minutes away. So, we weren’t overly enthusiastic anyway. However, somehow we were still underwhelmed. Let’s start with the pluses. The breakfast was very good, although seating was pretty limited. There is some outdoor seating, but the majority of tables are oriented toward east, facing the rising sun! The pool areas are great! There are 3 pools and couple hot tubs. The bartenders at the Lighthouse Tiki Bar thing were very friendly & mixed some STRONG drinks, but I wouldn’t recommend relying on this place for food. We order Chips & Salsa as well as Potato Skins. The food was good, but took over 25 minutes to get it! Our kids had a blast but were starving (we eventually just ordered pizza for delivery!) The shower had good water pressure & Dove products for soap and hair. The bathrooms only had one sink, which was a little inconvenient for us, but manageable. The bathroom door also would automatically slam shut. Again, not terrible, but a bit annoying for brushing teeth or doing hair. Unfortunately, this was about the most positive I could be. The beds felt like rock slabs covered with newspaper sheets. Nearly every trashcan we passed, including those in the lobby were filled to the brim and never seemed to be emptied. The hotel has 7 floors and 2 working ice machines (a 3rd was out of order). Needless to say, if you’re hosting families for a sports tournament, you’d think something like Ice would be pretty necessary. I realize that I may be being overly negative and picky, but I am absolutely shocked that this hotel has a 4.4 rating when I looked it up. There’s absolutely no possible way that it should be rated anywhere above a 3.5!

Our stay at Holiday Inn was great! Our room Was clean, quiet, and comfortable. Breakfast was a nice perk- the coffee was very good and we enjoyed the continental breakfast.

Ice machines on multiple floors weren’t working but that was the only issue

Pool was awesome, but a little cold,kids didn’t mind, smell dampness in room , can’t open window for fresh air to blow through, over all would book again for breakfast and pools, beautiful spot

Blinds of room all broken and blue light was coming thru the blinds. Breakfast was good but only one waffle machine. Huge lines

Nice property, clean,

За ту цену ,что мы заплатили за семью из двух взрослых и двух подростков это просто прекрасный отель. Единственный отель где был вкусный кофе. Завтрак хороший: панкейки, яйца, фрукты,каша овсянная, яичница, бекон.короче голодным не остаешься. Еще и бассейн огромный, но мы им не пользовались.

Персонал утром на завтраке проверял есть ли у тебя карточка , немного неприятно, но с другой стороны может люди с улицы заходили и поэтому такие меры , я не знаю.в любом случае ,не очень пииятно когда ходили сотрудницы ,как надзирательницы и проверяли.