Holiday Inn Express Hotel & Suites Manchester Conference Center by IHG

It was great except the shower was worthless, handicap rollin part was fine, it had 2 shower heads, the one was way up high and it didn't adjust in any direction that anyone could of used. I could of washed the ceiling light maybe with it, the other, a hand held. No where to put it if i wanted to use 2 hands to wash my hair, and so little water pressure that i didnt think i could get the shampoo out of my hair so i didnt use any. Really kind of spoiled what would of been a great room

The only issue is that when I checked in, they charged me for the room that was already paid for through Hotels.com. My mother was able to get a refund for the room she already paid for.

Stay while traveling.

Easy check in.. Breakfast was better than most. Sausage was the best.. Breakfast attendant was very busy keeping things full and tables clean.. This place was a perfect 10 !!

THE ROOM WAS VERY CLEAN, AND THE BED WAS LARGE AND VERY COMFORTABLE. THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL. WE WILL DEFINITELY STAY HERE ON FUTURE VISITS. WE WEREN'T ABLE TO STAY FOR BREAKFAST DUE TO TIME CONSTRAINTS, BUT IT LOOKED AND SMELLED GOOD.

The property was okay, but the service due to mechanics was deplorable. Expedia would not work with the Hampton employee to release our rooms. We paid in advance, it was late, there was only one person working who was not qualified to deal with our situation and we ended up paying extra money. Very unsatisfied with our experience.

Clean, comfortable rooms, amazing warm cinnamon rolls with hot breakfast. A request to "!Please lengthen this test to 200 characters or more (you are currently using 166 characters)." I find annoying and unnecessary, and will no doubt decline future surveys.

My wife, three grandkids and I spent 3/21/25 in room 224 at this hotel. We requested a room with two queen beds. When I pulled back the blankets on one of the beds, I discovered large depressions the size of a torso on each side of the mattress nearly 6 inches deep. The mattress was the worst I have ever seen, and the other bed was not much better. The mattress was totally worn out and unacceptable for any hotel. There were only three sets of towels / wash cloths in the bathroom and the ceiling exhaust fan did not work. As we checked out in the morning, I showed photographs of the shameful mattress to the young guy working the front desk. The guy was wearing jeans and a baseball cap. He wrote a note regarding the mattress buy never offered a discount or even an apology. I would never have expected such poor accommodations from a Holiday Inn Express. Management is obviously attempting to cut costs, and it showed.

Great breakfast, friendly staff