Paradise Hotel Busan

Our stay at your hotel was excellent. The hotel was spotless, beautifully designed, and in a fantastic location. Even though we didn’t request full daily housekeeping, the staff always changed our towels, emptied the garbage, and anything we needed for the room or requested from the cleaning staff was taken care of promptly. The breakfast was excellent, offering both Asian and Western choices. I especially loved the egg station, where they prepared a delicious egg pie with vegetables and cheese. The cook who served us was very friendly and always wished us to enjoy our meal, which made breakfast even more pleasant. Aside from these two experiences, the customer service throughout the hotel was outstanding. The front desk staff and everyone we encountered were welcoming, professional, and always greeted us with a smile. I can honestly compare this hotel’s design, cleanliness, and location to the Fairmont in Whistler, Canada. Of course, one is a mountain resort and the other is a beachfront hotel, but they offer a similarly high-quality experience. One suggestion that would elevate the experience even further would be to provide complimentary infused water (with lemon and cucumber) by the pool, along with a self-service tea and coffee station, similar to what Fairmont offers. Overall, we had a wonderful stay and would happily recommend this hotel. With just a few small improvements to the guest experience around closing times, it would be close to perfect.

The only area that could be improved is the customer experience around closing times. At breakfast, staff came to our table around 9:40 a.m. to remind us that breakfast closed at 10:00 a.m. While I understand reminding guests when only a few minutes remain, doing so 20 minutes before closing made us feel rushed and unable to relax and enjoy our coffee. A similar situation happened at the pool. I entered around 8:20 p.m. and was immediately reminded that it closed at 9:30 p.m. Again, while I understand the need to inform guests of closing times, mentioning it as soon as guests arrive can make them feel unwelcome rather than encouraged to enjoy the facilities.

備品很香

冷氣最低只能設定21度，即使風力設定最強，也只能維持25、26度，比戶外還熱。 跟飯店反應後只提供一台小電風扇，幫助不大。 晚上入睡後，才有感覺房內溫度比較舒服，經過確認大約是23度。 但白天起床後，房間溫度又回到25、26度，不太舒服的溫度。

위치,조식

사우나 포함이었으면 좋겠어요…

Perfect hotel. Amazing spa and pools

We love this hotel. Great room for a couple vacation. Amazing location and view

Nothing

위치가 정말 최고로 좋았습니다 친절한 직원분들도 좋았구요 ^^

시설이 조금 오래되긴 했어도 아쉬운 점은 별로 없었어요

Beautifully located along Haeundae Beach, Busan (South Korea), this hotel has fantastic ocean views and facilities. We stayed in the Annex building (the newer building) overlooking the ocean on a higher floor. The gym was excellent (views from the treadmill overlooking the ocean and mountain surrounds was amazing) as was the beautiful outdoor pool and spa with great views too. Staff were very professional and friendly. Service was excellent. The room was clean and spacious, the bed very comfortable and the bedroom was quiet.

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