Mercure Barnsley Tankersley

Had to move room. Had to send food back. Not a great hotel

Nice hotel with pleasant staff. Good food.

Great location, good facilities & efficient staff. Our suite was very nice. Cleaning trolleys left outside our room, in the hallways didn't help manoeuvring from our room to the breakfast room at 830am. Annoyingly, trolleys were still in the same place 90 minutes later on return to our room. On checkout at 12 they were still outside our room. Breakfast was very good, all needs catered for, buffet style.

Dog friendly hotel in great location with spacious rooms.

Uncomfortable bed and pillows

Room was a bit tired, tv has white light across the top so needs replacing, bathroom grout not very clean. Spoons were dirty, makeup stain on the towel, dark stain on bedding. Weddings on, no noise from that but staff going into staff only loud all night and early morning, also a water pipe sounds very loud in the morning as well

Perfect

Arrived at the hotel but had to wait for a receptionist to turn up to the desk. Issues with key cards for our rooms as they did not work and had to be replaced twice during our stay. Drinking water was not provided in the room so had to buy some from the bar. At breakfast we were met by a lovely and friendly member of staff who took us to our table and explained what was on offer.

The hotel is rather dirty - the carpets / chairs are all stained and look dirty. The bathroom are outdated with blackness around the bath. The lamp shade in bedroom fell on my head. Breakfast is all Highly Process Food, no fresh food. This hotel has seen better days .

Overall experience was good. With breakfast having a hood choice. Room was ok but looked outdated. Decent pool , sauna and steam room to use.