Comfort Suites Raleigh Walnut Creek

The lady that checked us in was very helpful and friendly. The room was clean and comfortable

The breakfast was not replenished very quickly so the sausage and eggs were a lot to be desired. The other selections were adequate. The black out curtains in the room were very badly torn so hard to close

Property is super far

I asked for early check in and I wasn’t accommodated even though I called hours ahead prior to arrival. Staff rude. Location far. -10/10 don’t recommend.

Perfect environment to focus

The homeless camp behind it

The cleanliness, courteous staff, ease of handling; good location and good customer service

Parking

Location was great.

I like the breakfast it was simple but good

It wasn’t really anything I didn’t like

WORST EXPERIENCE EVER!! (BUG ALERT) Room:306 I traveled from upstate New York 9 1/2 hours with my 10 month old son, so in reality it was 12 hours with stops. My boyfriend booked this hotel once we were about half an hour away, we got there, all showered, son fell asleep finally turned lights off and there were COCKROACHES crawling out by the sink/fridge area. I immediately took a picture and went to the front desk while my boyfriend packed up our things and son and I was told “there is nothing we can do you have to contact third party and my manger who isn’t here till morning if you want a refund” we immediately flipped out and told the Indian guy at the desk that cockroaches aren’t normal and disgusting and he just kept whispering bc of the other customers in lobby. We had to pay another $200 for a room so our son could sleep before being in the car the rest of the way to Florida in the morning. TERRIBLE CUSTOMER SERVICE, COCKROACHES, NO HELP WITH COMPENSATION, WOULD NOT STAY HERE IF YOU ARE A CLEAN PERSON OR IN GENERAL HONESTLY!!!!!!