Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Great as usual.

Very easy check-in! 🙌 very nice! Clean and comfortable.

Location

$40 charge for pet I think the Hotel Business has gone down hill. Most of them are outdated, and not worth the money. A $114 room cost me $173. To much extra charges, Pet fee’s all the taxes. I don’t stay at Hotels as much for them reasons.

Clean, always reliable place to stay, we get great treatment and great service

Overall is good, the evening staff needs to be more welcoming, greet the guests instead of just saying “ are you checking in “. The restroom was clean but we need linens for the sofa bed , there weren’t enough towels for all of us and there wasn’t any box of tissue paper. The morning staff was nice, the lady at the front desk was very nice and courteous. It is a hotel but why allow people to stay outside at the front of the hotel sitting there talking and drinking at midnight when people are trying to sleep. Other than all those issues I think we can come back if we don’t have to deal with the noise people at midnight.

The check in was seamless. However, when I parked, it was in a poorly lit area and I interrupted a young couple having "relations" in their vehicle. Well, it was Friday night. I got to my room and was hit with the overwhelming smell of wet dog. It is a pet friendly location but honestly housekeeping should have kept up with it better. Late check in so no comment on check out or breakfast

Everything was good.