Niagara Inn

We had an amazing stay here, friendly staff very accomodating, welcoming feeling and helpful. The room is clean and newly renovated. Will definitely stay here again.

Nice property

On arrival the person at reception seemed indifferent to me. At first glance the room seemed okay. It was only a one night stay (thank goodness). I went out for the evening but on arrival back with two friends I opened the door, turned on the light and screamed! There was a cockroackh just inside from the door: my friend stepped on it. She took a picture of the dead roach. My other friend went to the bathroom and left quickly. there were multiple cockroaches scuurying around. I wend to the hotel office to complain. The man came to my room , looked and said 'Oh ! we sprayed recently then torned his attention to the bed cover noticing a small mark. He said that the sheet was good linen and this was my fault! How could he deviate from aa ROACH infestation. I stayed awake all night and spent sometime outside in a chair. I didn't dare go in the shower for fear of moving towels and finding more vermin. The floor behind the sink and toilet was dirty: behind the door was dirty and the whole bedro9om was not properly maintained, smoke stains were on the headboard side tables (no drawers in the side tables.) and the lamp base was corroded. I asked for a refund but did not get one! I am totally disgusted with this motel. Thank you, Ms. Dee Gibbons. P.S. I have pictures of the place if you'd like me to forward them to you?

AC stopped worked in mid night and it took more than hours to fix

The motel was meh. Reasonably clean (other than hairs on a towel). The bed was pretty comfortable but there wasn't space for 3 (and the king listing indicates). My biggest issue was the price (for quality) but maybe that's the market, especially for a same day, weekend rental.

The staff and the room is very good in an affordable price.

Staff was very good

A

When I first checked in, it was lovely interaction then I got to the room and realized that the smoke detector was Chirping so I notified the front desk and went out and asked that they fix that before I return I returned it was chirping again and I notified through the Expedia app. Nobody replied I went down to the desk where they had a child working most of the time, but I was there, well under the age of 15 including overnight they said that somebody would come and nobody ever did it to Church multiple times a minute for 15 hours when I try to negotiate a late check out because I haven’t been able to do any of the activities on the day following this experience they were very rude and abrasive. I believe he is the owner telling me that it would be inappropriate for him to not have the room ready for the next person. he completely removed The smoke detector and as a survivor of a housefire was able to sleep adequately on the second night either in addition there was domestic violence I experienced on site and also my neighbours on the second night were partying well until after three in the morning When I phoned to mention it, he said to me what do you want me to do? He was very arrogant just focussed on getting more money and trying to persuade me. to pay an additional night .. he also scrutinize the fact that I had booked through a third-party and I told him had I not done so I wouldn’t even be here which was irrelevant. I had to mention that he is listed with Expedia.

Bathroom conditions so bad & dirty inside alot if bugs . Not happy with service