Quality Inn & Suites Middletown - Franklin

For the price this is a good place to stay, the room was clean, a/c worked great, bed was comfy. Property is on a dead end road so no back and forth traffic. Hotel is dated but you get what you pay for and like i said for the price it was a win on a two night stay. Would stay again.

I was in Franklin for a concert & just needed a place to sleep. I think people expect Hilton experience for a budget hotel price. The room was clean, bug free, nice bedding, slept well. I had my own pillow, so I didn't try hotels out. They offered 4 pillows per bed. Pillows seemed to be nice but am pillow picky, so I pack my own. The AC didn't seem to put out a lot of cold air. We left it on high while we went to concert. Temperature outside was in the 60's when we returned, so room temperature was ok. How would it have been if temperature was 80 overnight, I don't know. No extra room in the bathroom, buy it got the job done. It does have a table & stool outside the bathroom. There is no mirror over the table or lights over table, if someone needed to use it for hair or makeup. The bath towels were nice & thick. It does have a closet with sliding door with full length mirror on the doors. I didn't open the frig up, use the microwave or turn on the tv. The carpet looked ok, if it was replaced, it would update the room but I appreciate $97 (AAA discount) for 2 Q beds on a Friday night. If you have an issue climbing deep steps, make sure you get the bottom floor. I didn't see a sign for an elevator. Breakfast is on 6a-9am. I was too tired at 8am to go down before a shower, so breakfast was over with shortly before we were ready to go down. I would suggest for desk clerk to stay around the desk. It didn't take too long for him to show up to check in. I just laid key cards on counter when we checked out. I wasn't going to stand there for unknown time to say am gone. I hated not saying am gone, but if front desk can't be staffed at all times, I can't help just leaving. There is multiple restaurants in the area to choose from. Hotel is at the end of a dead end road. It appeared to had a building torn down before you got to the hotel. There is a lot for truck/camper/bus parking. I would stay again if I am ever back in the area & just needed a hotel for sleep only. I enjoy outdoor pools in the summer, if I have time to get in 1. That is the only thing the hotel didn't have besides an elevator for me.

Easy, safe place to stay. Improvements are being made and this will help.

We were only there for a night but it was a good stay. The staff were friendly, the room was clean and the breakfast I would rank as average. We would certainly stay here again if we pass through the area.

Check in with Tiffany was easy who was very polite no concerns with anything at the hotel bed was very comfortable easy access to highway downside was the highway noise if you are a light sleeper fortunately it did not affect me.

Hotel was easy to find. Service was great.

Super clean. Amazing staff. Solid breakfast.

Good hot breakfast, very helpful man at checkin. Been here many times and will return. Thank you

Outside door was not locked, room not cleaned or fresh towels for 2nd night stay. Toilet rocked on base, window did not lock had board in track too short to secure wind

Not bad for the price. Rooms were clean. No issues