Country Inn & Suites By Radisson, Charleston South, WV

Friendly staff; was able to get us another room because the first was full of smoking residue even though it was a non-smoking room. Breakfast was good - lots to choose from.

The toilet was malfunctioning and "screamed" each time you used it; there were wires hanging out of the air conditioner - they were capped but lying in wait - not safe for children in the room; the room was titled handicapped but my husband had to help me into the shower because I couldn't climb over the tub (I had two knee replacements); the remote wasn't working for the TV - staff gave us two others but they weren't working either. We had to manually change channels; the TV channels were incorrect that were left in the room. The hotel was close to the highway and there was a lot of traffic noise all night long.

Nothing, it was horrible we didn't stay there!

It was one of the worst hotels I have ever seen and wouldn't take my dog there. We are supposed to get a full refund

Great location and Staff

The gentleman at the front desk was super sweet and helpful. Room was clean and decent

We booked the room 2 weeks in advance and requested a crib. Said it was no problem. It was supposed to be in the room. We traveled for the baby to have a procedure. When we got to the room there was no crib. We asked the gentleman at the front desk and was told they didn’t have any. Had we known we would’ve brought his play pen. We had to go buy a playpen for him to have somewhere to sleep.

On our way to where we were going

Na

The breakfast was very good

The first room we checked into, the air was broken, 81°in the room. The next room’s bathroom sink filled with water because the drain was slow. The bathroom fan was extremely noisy. The beds were extremely hard.