Baymont by Wyndham Chicago/Calumet City

N/A

I completed the pre-check but the facility said they do not have access. I requested early check in which is an additional $50, but it was not available. I explained my event ended at 12 am and I would check in after to front desk clerk but he just shrugged his shoulders. Asked if there was an area to change clothes and clerk gave me a key to bathroom which had a sign that read not a public restroom. It was atrocious and I almost canceled my stay right then and there. I was sent two threatening texts to cancel my booking because I had not checked in. The elevator and hallway to my room was dirty. Upon arrival the floor in my room was dirty, the refrigerator was dirty, the joining room door was unlocked and the other room was occupied, the bathtub had hair in it, the shower wall was dirty, the air conditioner had crumbs/debris in it, the window would not close. I was too afraid to look in the microwave. Although quiet hours were posted, it was never quiet and you could hear everything through walls, doors, and ceiling. I want ALL of my money back. This should have been no more than 89/night if that. At least then I would not have had high expectations.

There should have been more offered D

Didn't enjoy the waffles and the coffee was strong I

Si me gustó.. pero me molesta porque llevo 1 semana esperando que me devuelvan mis 😡 50$ de deposito y no lo an hecho.. no vuelvo a este hotel nunca mas

La verdad nunca me devolvieron mi deposito y eso me enoja 😡 mucho

not a whole lot

well, for starters, the woman at the front desk argued with me about my reservations. Our water got turned off for three or four hours so we had no water in our room and it looked like they were renovating the place and it was under construction so personally, I don’t think they should’ve been open and running out rooms because there was no free breakfast. It was a big shit show.

NA

The towels and sheets was yellow instead of white and holes in the walls

Customer service was polite and very helpful.. environment was clean with a pleasant atmosphere and the room was clean, quiet and comfortable

Management and staff were just wonderful and professional

Nothing, I loved my service

The staff was wonderful, easily the best part of the hotel experience. The area felt safe. Basic hotel, does the job.

The breakfast was non-existant. The pool was closed. The vending machines ate my money. The other guests were extremely loud.