La Quinta Inn & Suites by Wyndham Central Point - Medford

La Quinta Inn itself was good. The representative that checked us in wasn’t very welcoming. They offer a good breakfast, and the inn is conveniently located right off the freeway.

Pluses: Convenient location, adjacent to the highway, and our king room was clean. Online advance check-in was easy and saved time on arrival. Cons: We had trouble getting our plugs to work in the electrical outlets and we had to keep jiggling the plugs before they finally engaged (a problem we've never had elsewhere); two of the pillows felt like they were stuffed with crumpled plastic bags, and one of the wall outlets had no cover plate. A couple of places on the bathroom walls were primed but unpainted. Not a big deal, but notable nonetheless.

This was a very run down hotel. Things were dirty and it needs a major upgrade. Furniture was damaged, toilet seat was busted, Sheets had stains, walls were damaged, carpets were filthy. Despite the property conditions the staff was helpful.

We stay at this hotel every time we go to and from ca. to Wa. Our only complaint is the breakfast. Don’t repo ish the food items when they are gone. They need someone to take care of the breakfast area only. Right now the lady at the front desk checking people out and taking care of everything else tries to do the breakfast area also. She can’t do everything.

Terrible experience.

It was fine for what we needed but would not stay there again.

The property is undergoing renovations so there was construction materials blocking one side. The pet friendly room was right by the pet area on the first floor away from the construction so that was good. There was parking for oversized vehicles. The location is right by the highway and a truck stop so if you’re a light sleeper this may not be a good choice. The staff was efficient and friendly. Basic breakfast (egg and sausage sandwich makings, waffles and cereal) was included.

We live in the same town as the hotel and our air-conditioning went out so we booked online and when we got to the hotel, we were told we could not check in because we live too close to the hotel. We returned away and not refunded our money. It was devastating! We spent all our money on this hotel and had to go home to a hot house.

I feel significantly mislead by other reviews. The hotel is dirty and run down. Our sheets and towels are dirty and stained. The floors are dirty and there was hair from a previous occupant on our mattress and on the shower. There’s scratching on the walls and it looks like they painted the toilet seat instead of replacing it. This place is gross.

To begin with, the sheets in one of our beds had a blood stain!!! There was a lot of construction going on in the place that was not communicated at booking. Staffing was minimal. I wouldn’t stay again