The Inn on the Mile

Perfect location small and boutique

Great location. Lovely staff.

We visited Edinburgh for two nights, and the city itself is absolutely beautiful. I chose The Inn on the Mile purely for its location, as it sits right on the Royal Mile, which is perfect for exploring. Unfortunately, the hotel itself was very disappointing. 📍 Location The location is truly the only major positive. Being right on the Mile makes it incredibly convenient for sightseeing, restaurants, and exploring the city. 🏨 Hotel & Room Experience There are only 10 rooms in total, and there is no lift available. If you’re staying on the top floor, you’ll need to carry luggage up a steep, heavy flight of stairs, which isn’t ideal. When we first entered the room, it appeared clean at a glance. However, once we went into the bathroom, it was clear it had not been properly cleaned. There was visible black mould in and around the sink that looked like it hadn’t been removed in a long time. It was extremely disappointing and not up to the standard I would expect. It didn’t completely ruin our stay since we were out most of the day, but it would have been nice to return to a properly cleaned, comfortable room each evening. 🔑 Key Issues We were repeatedly given incorrect room keys. This meant my husband had to go up and down the stairs at least five times to resolve the issue, which was incredibly frustrating — especially given there is no lift. 💳 Serious Billing Issue The biggest issue was an incorrect charge to my credit card. I paid for the stay in full at check-in. The following day, I received an alert that an additional £281 had been charged to my card. I went straight to the front desk, and they told me they hadn’t charged my card and simply gave me a phone number to contact. I have been trying to resolve this issue since October, and it still hasn’t been sorted. The last correspondence I received stated they would “look into it,” but I have heard nothing since. The extra £281 remains unresolved. Given the repeated key mix-ups, I can only assume the billing error may have been connected to that confusion — but regardless, this should never happen. ❌ Overall Impression Sadly, I would not stay here again. It does not meet the standard I would expect, especially considering the price point. The Radisson Blu Hotel, Edinburgh City Centre is located directly beside it, and after seeing it, I genuinely regretted not booking there instead. If I return to Edinburgh, I would choose the Radisson for what appears to be a much higher standard and overall quality of stay.

OMG, if we had come here the first night we’d have come every night. I had steak pie and he had the £20 deal of Cullen Skunk and pan seared salmon. The pub has music and ginormous tvs both of which I dislike in pubs, however, the food was outstanding, the ladies serving so nice and kind and value for money when on the royal mile? Stunning . 10/10!

Le style et l'atmosphère écossais.

Juste les escaliers quand on est au dernier étage. Ne pas oublié un objet pour ne pas avoir à remonter.

Beautiful boutique hotel in a lovely location, less than 5 minutes walk to the castle. Scottish breakfast almost, all local produce and served with a smile. Wish I could have stayed longer.

Much nicer than expected Excellent location Friendly staff

Difficult to park the car