Residence Inn Springfield

Liked that it was quiet and clean.

The desk staff was very nice. The rooms were nice, comfortable and clean.l requested more towels and the desk staff was very quick to respond every time which was 2 times 1 daily.l asked a question and staff was very helpful.I had 3 sets of Family that stayed and they felt the same and was very pleased overall.I live in Shreveport but have Family in Springfield,Missouri we was there for a Family Reunion if I return l will definitely book at your location.The breakfast was good and the kitchen staff was very nice and helpful and friendly.The desk staff was also friendly l forgot to mention earlier.The housekeeper staff was very nice, helpful when I asked questions and very friendly when came in contact in the hallway several were the first to say hello with a smile .

I and other Family member rooms were not ready upon early arrival which was understandable at 2:40 pm but 1 Family member room was ready at that time the desk staff stated he got the last clean room and housekeeping was cleaning ours at this time.It was after 3:30 pm before we got in room.The swimming pool is to small for a large group was very disappointed for an excellent Hotel to have a very small pool for kids to enjoy especially.

Sleeps 5 but then 3 drying towels and 3 wash cloths, where is the common sense these days 🤔 but it's a nice hotel

We enjoyed the suite. It's beautiful

They have outrageous pet fees, you have to pay a parking fee and smoke free environment fee.

Lady at front desk was not very helpful and not very friendly everything else was good