Best Western Plus Atlantic Beach Resort

Excellent location. Comfortable rooms and lobby and dining room. Breakfast was great. Walkable to some good dining options and opposite a CVS Pharmacy for any supplies needed. Beach and boardwalk behind the hotel was a great attraction too.

I recently stayed at the best Western Plus Resort, and while my overall experience was okay, there were a couple of areas that could use improvement. Firstly, the check-in process was less than welcoming. The staff seemed a bit unengaged, which made the arrival feel less inviting. The receptionist should always be present at the desk to welcome guests, as this small gesture can make a big difference in creating a warm atmosphere. Additionally, the lack of hotel parking was a bit inconvenient. We had to park on the street for the duration of our stay, which wasn't a huge issue for us, but it would have been nice to have a designated parking area available. Overall, while my stay was satisfactory, enhancing the check-in experience and addressing parking availability would significantly elevate the guest experience at this hotel.

Bien

First few days were good. Following the first three days, cleaners came very early, so we requested new towels but not a room clean. No towels arrived, requested at front desk twice after this, no towels were brought. Room not cleaned for last three days (and towels never brought or replaced despite the requests). Shower gel ran out in this time. Most digits on the safe did not work so unusable. Sockets damaged and loose.

Pool was very small and not very clean.

Air conditioner doesn’t work well, needs to be updated or vents cleaned out. Only has ice machine & vending machines on 3 floors. Wouldn’t necessarily call the back area “ a resort” , spacious pool & limited towels.

Todo muy tranquilo muy buena seguridad

Surprisingly comfy, clean, staff was good...but the highlight was the view of the beach with the balcony. Amazing.

started off when I checked in at around 12 o’clock in the morning, the room that they gave me was dirty. It was hair in the bed and stains on the sheets . the hallway smelled like urine and all the doors were scratched up. it felt more like a motel. The pool was very small and was dirty it didn’t appear that they were cleaning it on a regular basis. direct beach access was a plus but I would not stay here again, and I do not recommend it to anyone.

We paid $30 to get into our room early and upon entering the bathroom in the room we found a flood on the floor. We immediately called lobby and got the flood remediated and maintenance came to dry everything. When we left for the afternoon and returned in the early evening we found the flood had returned at around 9:30 in the evening. This time service did not show up until 10:30 at night and I needed to put my two young kids to bed. We were asked to change rooms at 11pm. This process took too long and clearly something was wrong with the plumbing. I was never refunded the $30. I was never able to speak to a manager to try and get sometype of compensation for my trouble.