Days Inn by Wyndham West Rapid City

My stay at Days Inn by Wyndham West Rapid City was extremely disappointing. The room smelled very bad and was visibly dirty, which made me concerned about my health and safety. The front desk staff were rude and unprofessional, showing no regard for customer service. When I complained, the manager refused to issue a refund despite the unacceptable room conditions. As a Wyndham Rewards member, this was shocking and by far the worst hotel experience I’ve had. I strongly recommend Wyndham review this property’s cleanliness standards and refund policies. I would not stay here again.

The only thing that I like was the front desk lady was very nice worked with me when I didn't have all the funds in hand.. I'm sorry to say that's the only thing I can say that was good.

The only thing I got to say good is the beds were comfortable..The food was awful oh I mean what food...never nobody at the front desk,if your lucky to catch her you could be waiting all day...

Breakfast

Bugs and dirt towels and the employees go into your room when your not there

.we stayed at the days inn west side rapid city sd...when u drive up theres terash,beer bottles,broken glass...when u wlak in to the lobby the hallways have not been kept.....air conditioners and tvs, and phones are not working thers plumbing problems... dirty,the rooms are dirty most the time ...there very short handed they only have one front desk person and u have to waite thirty to an hour at time before someone comes to the desk...they only have two house keepers...and one guy who works the bar...they have no maintanence person..no laundry person and no grounds person how can u run a motel with only four employees...they refuse to hire help its crazy iv never been to a days inn like this

Colazione da migliorare

Good value.

1st room had no heat on when it was -5 outside, 1 light worked out of 5, no tv remote so tv could not be watched. 2ns room was warm, towels and pillow case had spots, 2 of 5 lights worked. TV worked but came on in the middle of the night 3 times by itself. Good value but hassles with rooms.

Nothing, very unprofessional and unorganized

It dint have power and no one was at the property to refund my money

Not supplied well. Ran out of food appears nobody was there to ask for help.

Tacky and unclean.