Holiday Inn Express & Suites Santa Clara by IHG

Nice staff , clean rooms, and very accommodating. we needed an early check-in. Since we we have a 2 year old traveling with us.

Property is conveniently located on El Camino Real, close to Target and a few restaurants. Hotel seems newly renovated.

Excellent hotel, staff was pleasant and professional!!

They say location, location, location and it’s true. Dining and shopping are easily walkable, which we have done for every night (8 days) except when going to Koreatown for some Korean BBQ. The motel is currently going through minor renovations as of 12/11/2024. Overall the motel is pleasing to the eye, cleanliness and decor. The breakfast was great (revolving hot items such as 2 omelettes(cheese, egg whites w veggie, or cheese and ham), 2 types of sausages(turkey or pork) or bacon. There are the usual cold cereal of 3 choices and fruits (banana and orange). Lots of danish pastries. Hot oatmeal. There is a mini-frig with various items (yogurt, hard boiled eggs, small water bottles, and maybe some other things). The only negative is the sound. It is close to the airport, so gets loud when planes take off or land. You can hear TV playing or people walking upstairs. I would stay here again.

Hotel had some construction in progress. However continued into the AM! Could hear heavy objects being moved around all night. Someone started hammering at 7am one morning. Bathroom didn't even have a toilet brush.Fridge was exceptionally noisy in the room. 2 days of something beeping in the hall ( low battery fire alm perhaps ). Did not get a good nights sleep entire stay. Won't be back.

The property has been updated recently and is very nice. Staff at check in and check out were very helpful and welcoming.

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Honestly pretty great hotel. It was quiet and clean, check in was really easy. The breakfast was well stocked and had a lot of options. My only complaint is that after getting off the elevator to my second floor room I still had to drag my suitcase up 12 stairs to get to my room.

Breakfast room was small but adequate, Breakfast itself was adequate for our needs. Onsite parking was good. Only problem we had was the presence of two Holiday Inns in Santa Clara which meant we ended up in a different hotel to our relatives

Nothing