TownePlace Suites Detroit Sterling Heights

Overall property and room are clean. Staffs are nice. Things look a bit dated but that match the expectation of the price point. There are many things in the area but definitely require a car.

Room was spacious, clean and comfortable though furniture could use updating. Breakfast options were good and staff was very friendly and helpful. Very convenient location with lots of restaurant options near by.

I stayed at this hotel for three nights. The hotel is a pretty convenient location, there are a lot of restaurants and shops in the area. The employee that checked me in was very friendly. There were some issues with the first room they put me in. I reported it to staff, they were very apologetic and moved me to another room. The room was clean, but was showing signs of age. The wallpaper and flooring were peeling in a few places, and there were a few holes in the window shades. The TV's, air conditioning, fridge, and microwave all worked well in my room. The room was very quite and comfortable. The breakfast was pretty standard. The hotel was busy during my stay, but I never found the breakfast out of items. There was plenty of parking. There was a small outdoor pool, and it appeared maintained, but I never used it.

We stayed 6 nights and had the two bedroom suite. It was perfect for our stay and was very comfortable for our family. This location is perfect because there are many shopping, convenience, and food options in walking distance. We would definitely return and stay again. The staff is very friendly and accommodating. The parking lot was big enough for all the guest’s vehicles and we had no concerns with theft or crime. It is a nice area where tourists would feel safe. The beds were comfortable and the AC worked perfectly fine.

The staff here is exceptional!

The property is a little out dated, but the staff made up for it!

The hotel is in a nice, safe area of town. Liked having a bigger fridge. We had several bugs in our room. Bedroom doors were difficult to open/close. Otherwise a decent stay. I would suggest they call in an exterminator

My wife and I stayed for a week at this property along with her parents for a week while visiting their family who live not far away. The rooms were nice and the outdoor patio was a lot of fun for us. The carpet NEEDS to be replaced. However, the front desk staff were the runaway stars of the week. Managers Jeanette and Jennifer were absolutely on the ball the entire stay and helped us with SO many requests throughout the week. They smiled every single day and they simply went above and beyond to make our stay comfortable. From multiple replacement keys to bedding requests, to help with washer/dryers, they were so helpful and their customer service was well beyond expectation. Thank you Jeanette and Jennifer for all you did!

I loved the room. The complementary breakfast was nice.

I didn’t like that the swimming pool was closed and there wasn’t a lot of parking space for the multiple buildings.

Close to everything, lots of parking.

Rooms dated, air conditioner loud at night, barely working. Breakfast was super crowded and in a tight spot, greedy guests taking all the food and not enough coming out. Staff was working really hard though, not their fault.

It is very functional and easy access to all facilities.