Salles Hotels Marina Portals

The food is really good and the cleaning girls are very friendly

The reception staff is impetuous and lacks a lot of tact, especially in how they address you. Irregular payments with your card I felt scammed at the end. At my departure I had left my debt paid and according to them I owed which seemed wrong to me but I was not going to get into an argument and even less for money. Terrible customer service, especially those on day shifts

Hotel was very clean, great breakfast, friendly staff and just a short walk from the marina.

The pool was very difficult to get in to as the steps were curved, also it had raised areas all around the sides of the pool which were very difficult to see and the material used in the pool was very rough so one could easily get an injury by walking in to the raised areas. Should have had handrails on the all the steps.

The staff were friendly and it was great being near Porto portals and portals nous

It was a lovely hotel with lots of facilities. Didn’t like the shape of the pool but that was it

The hotel was nice and clean with a good selection of food for breakfast. The location is good and there are a couple of supermarkets just outside and a choice of restaurants and bars. It’s also on the main bus route to/from Palma, including the airport and Magaluf. It’s a pleasant walk down to the marina but very steep on the way back so people with mobility issues would need to get a taxi.

The layout of the hotel is on several levels and some of my group found it hard coming back from the pool area as you have to walk up a steep path or climb several stairs to reach the nearest lift.

1. Reception was rude;2. Overcrowded with loud guests at the terraces until late hours;3. We slept in better smaller hotels in Palma for LESS money. This hotel is like a school dormitory. Doesn’t deserve the price for it.

Excellent facilities, food good and staff excellent