The Ballantyne, a Luxury Collection Hotel, Charlotte

It’s perfect

Nothing at all

We have stayed here many times and always love this hotel

Nothing

Everything, staff, spa, concierge, services, restaurants, bars, parking, location, neigborhood, arquitechture, room, views, decorations, fantastic stay.

Not all rooms have shower/tub combination as advertised here in booking.com as hotel website as well so be sure to confirmed with front desk the room type.

We recently spent three nights at The Ballantyne and were thoroughly impressed by both the property and the exceptional staff. The hotel itself strikes a perfect balance—luxurious yet intimate, with our room (402) offering comfort, elegance, and thoughtful touches. From the moment we arrived, Marley at concierge greeted us with a warm, genuine smile and made us feel instantly welcome. When we needed suit items dry cleaned before a wedding, Jay at the concierge desk personally ensured our garments were taken care of and returned the same evening—an outstanding level of service. At the Gallery Bar, Dexter made us feel right at home and crafted the best Old Fashioneds we’ve ever tasted. The team at the Gallery Restaurant was equally impressive; we enjoyed delicious breakfasts on two mornings and exceptional room service. Special mention goes to the cheese grits—they were simply outstanding

The Ballantyne Hotel is the best hotel in North Carolina! The decor is fantastic both on the inside lobby, restaurants, and especially the wonderful rooms. The entire staff was terrific from the valets, hotel front desk staff, the restaurant teams, and housekeeping. The hotel management team led by Mr. LeChatton and Mr. Grant is top notch. They are quite professional, personable, responsive, and helpful in many ways. Not only did we have some lovely amenities in the room, Mr. Grant was very helpful in advising us some good parking options for a sporting event in downtown Charlotte. The food both for dinner and breakfast absolutely delicious. This hotel is a gem of a property with warm hospitality and impeccable service. I highly advise anyone traveling to Charlotte to stay at this amazing property as you will not be disappointed!

Breakfast in the restaurant was poor, I complained about the food as my eggs were unedible and was offered a mere $2 off my bill. Found this to be an insult.