Palihouse Santa Barbara

A girlfriend and I came by for happy hour. Super great bites and drinks, lovely patio. We opted to sit inside at the bar with bartenders Quentin & Noel who were both amazing!

Quintin was so great. I was worried about my drink being too spicy and he perfectly accommodated. Very attentive and will come back again!

This was not my first time staying here but I don’t think I’ll be back. I love the location and the building/hotel itself but there is no personal connection/feeling at all imo. It was our anniversary and I emailed them ahead of time bec I hadn’t heard anything and had made our reservations 4-5 mos prior. I told them I wanted to confirm everything was set and it was our anniversary so wanted to make it as nice as possible. Got an email back with yes and congrats. Nothing like “would you like anything special like wine/cheese/chocolate in room or an upgrade” or whatever (not thinking for free btw). But I knew it was a popular hotel and could tell not many rooms left so didn’t think too much about it. Arrived and got the same cold impersonal and “not special” sort of greeting while we waited for room to be ready. Went and got food and came back to sane person who didn’t remember us nor last name nor was room ready. So I just wrote it off to that day/those reception personnel. Our room was nice and exactly what I had paid for so that was great. Bed was comfy and plenty of space. Only odd thing was the lounge chairs in sitting area weren’t very comfy and not very “lounge friendly”. But really I liked room and setting of hotel overall. We borrowed the bikes (nice that they have these comp) was given a lock since we had reservations at a restaurant. We bike all the way there and the combo was not the correct combo or the lock was broken (this was on us for not checking before we left palihouse) so we couldn’t stay for our res bec we didn’t want bikes potentially taken. When we got back we explained that lock didn’t work and we couldn’t keep our plans and all she said is huh I’ll have to ask maintenance and no apology or anything. ALWAYS check the lock before you leave if you gave a reservation is what I learned. Maybe that’s obvious but an “oh I’m so sorry” would have been nice. There was definitely lacking any personal attention this time around. So we avoided happy hour/breakfast after all that- just only used it as a place to sleep. Just do not go there if you are celebrating anything at all special or want any feeling that your visit is important. Won’t be going back but I do like the rooms/building/bed so i gave it 3stars

We travel to Santa Barbara fairly often and this was our first time staying at Palihouse. Everything has been perfect- location, attention to details, decor, vibe, and especially service. Noel and Quintin in the bar made us feel like locals. We’ll be back!

Noel & Quintin were great company and suggested the perfect drink for my taste. The bar was pretty full but they made each person feel like family, I would have thought Noel had known each guest for years because she greeted each one as an old friend! Thanks Palihouse!

Palihouse was chic, lovely and very clean. Also the location was calm. Loved the water available in the lounge. The pool area was very cute.

11am check out is too early. For this price point, noon should be the standard. Also, two towels per guest should be placed in the room.

Lovely room, nice and quiet surroundings. Rental bikes available to cruise to the beach in just 10 minutes.

It was great :)

Overall a nice Hotel to Stay in. Close to downtown and centrally located to plenty of restaurants, shops, and wineries. Some road noise from an occasional car/motorcycle with a bad muffler (was really not an issue). Generally quiet except some families who brought kids. We did not think this was a good resort to bring children because there is not much to do in the area other than swim in the pool. The staff was nice and even offered a glass of wine upon arrival which was a nice though. Room was very spacious (2 bedroom queen). Very clean and grounds were well maintained. The gym could use a refresh, repair, or replace in regards to the cardio equipment. Otherwise, was efficient. Breakfast was well attended and we received great service and friendly suggestion for other restaurants.

Bed was comfortable. Hotel was cute and staff was friendly. I didn’t think there was enough amenities in the room, like enough, bottled waters, cream, Nespresso . It was a nice touch to be able to rent bikes.