Extended Stay America Suites - Orange County - Katella Ave

The area was beautiful, but the room was a different story.

It was very outdated.

No safety bars in the shower..... no paper towels in the kitchen area .... no trash can provided..... no room service to change the sheets during my stay.....the heat rash discharge had discolored the sheets and when someone entered the room I was told I couldnt extend because of the condition of the room...the bed sunk in the first time I sat on it and the indent never changed because the springs in the mattress were damaged leaving a hole that no matter how I tried to change position I always rolled into the hole

What was good about it was that it is pet friendly & there is food places near by.

Breakfast selection could be better. All they have muffins & blain granola bars. It’s not that good either lol. Also I noticed they could wipe the refrigerator & walls down better it looked dirty but still useful.

The area was not bad and the outer appearance was OK.

The rooms were not ready. There were also many visible maintenance issues. The smell was not appealing. There were dishes and appliances in the hallway, and the Bare minimum with cleanliness was obvious.

I didn’t bother looking at the reviews, but wow huge mistake. Nothing good to say.

Let’s start with dirty room. Dirty bed. Under sheets had debris. Dirty sink. Tub. Cake on doors. Rude staff.

location in anaheim was good for sporting event attendance and restaurants are close by

The bed was awful, lumpy and covered in plastic that was so loud every time I moved. All the furniture was old and banged up. The fridge was not level and shook when closed. The bathtub faucet was leaking, nobody cared when we told the front desk. The hallways smelled and people staying there let their dogs urinate at the front door of the hotel. Most disappointing experience ever.

Yes