Fairfield Inn & Suites Oakland Hayward

The staff were very rude and they're mean to my daughter and it was very disrespectful and we decided not even to stay there after the first two nights. It would be great to get a refund

The respect that the staff gave us was no good. The service was bad and my daughter felt scared from the staff.

Me estafaron al reservar una suit con hot tub y al llegar nos dijeron que ya no tenían y el sitio web era obsoleto y aparte no me regresaron mi depósito de 150 dólares y

I was there for work and as a business traveler, the place was good

Location is okay but not much around the hotel.

I didn't like the fact that they have debris and construction around the front and the back of the premises. The staff is friendly enough but not overly friendly. The rooms are very clean and I appreciate that.

The people were so friendly, the amenities were great. Location is perfect cause there are literally places walking distance.

The uber/lyft drivers had a hard time finding place because of the construction going on they couldn’t make out the hotel. Maybe add more signage.

Quiet and peaceful

Night clerk should be a little more friendly

This is our go-to place for business trips.

The hotel was under construction when I arrived which was not communicated to me prior to my arrival. When I booked the reservation, the hotel was supposed to have a gym. Upon my arrival they told me the gym was not open. When I asked about a discount on my room due to the inconvenience of the lack of use of the gym including the construction, they told me because I booked on hotels.com they were unable to do anything for me. The room was average. A very small bar of soap and lotion bottl was provided which wasnt enough for one person. Poor choice of restaurants nearby. A starbucks, subway, 7/11 and pizza place within a one minute walk. No restaurant in this hotel. The cost of the room did not equate to my experience. I will not be staying here again.