Extended Stay America - Providence - West Warwick

Great staff and very friendly!

Clean

Close enough by the airport without spending too much. Near grocery store. Close by soccer field and trail to walk on. Next to bus stop.

Nothing other than cheap coffee and oatmeal for breakfast; no fresh fruit or snacks, nor even a water station. No gym despite being advertised. Really bad ceiling sound isolation if not on the top floor. Outside area smelled like cigarettes

The room was clean and the location is close to both Newport and Providence if you're looking to sightsee.

The front desk was almost always empty and it was near impossible to locate staff when we needed something. On our first day, we needed extra pillows in our room and laundry detergent. The front desk was empty for hours (we checked multiple times) and no one arrived until 7:30 PM. I don't blame the staff themselves as they did the best to help us with what they had and they are not responsible for scheduling decisions which I imagine are made by management. The walls are paper thin. We had trouble falling asleep due to stomping and other noises made by the guests on the floor above us. Our room had a kitchen and dining table but NO chairs to sit down and eat! On top of everything, the hotel was undergoing repairs during our stay that no one warned us about. The elevator was out of order the first day and we had to drag a heavy suitcase up the stairs and no help or apologies for the noise we're offered. The laundry room was out of order as well. Breakfast was abysmal; some processed muffins, granola bars, and drip coffee by the front desk. There wasn't even a sitting area. For $347 for two nights, I expected better.